Senior Business Analyst

Join to apply for the Senior Business Analyst role at Mass General Brigham. Mass General Brigham Health Plan holds a leading position within the integrated healthcare system, advancing patient care, research, teaching, and community service. We seek a strategic thinker who can create an exceptional member experience by collaborating with cross?functional teams. Essential Functions Possess leadership aptitude, critical thinking, and problem?solving proficiency. Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly. Collaborate with key business partners to support operations and assess how current and future process enhancements may improve productivity. Elicit, gather, create, and document business requirements throughout the project lifecycle. Identify, define, and document new business process workflows using industry?standard analysis approaches. Manage requirements and documentation for complex projects and programs. Develop business needs analysis documentation for project and development teams and participate in data and requirement analysis stages. Work closely with cross?functional teams to coordinate efforts, timing, priority, and impact on assigned projects. Collaborate with stakeholders, vendors, and consultants to ensure timely, cost?effective project delivery. Work within project deadlines and schedules while managing multiple competing priorities. Communicate effectively with end?users to convey schedules, dates, priorities, and business needs; escalates issues as needed. Anticipate and meet, or exceed, internal and/or external customer expectations and requirements; build trust and respect. Hold self and others accountable to meet commitments. Persist in achieving results despite obstacles or setbacks. Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people?first organization. Other duties as assigned with or without accommodation. Qualifications Education Bachelor's degree required; experience can substitute for a degree. Licenses and Certification Professional Business Analyst certification preferred. Experience At least 5?7 years in software application development, support, or operation, preferably in a healthcare setting. At least 2?3 years of project management experience, leading small project teams. At least 4?6 years as a Business Analyst in the health insurance field highly preferred. Experience with Medicare, Medicaid, Duals, and Commercial lines of business preferred. Healthcare domain knowledge in Claims Processing, Financial Systems, or Healthcare Information Technology preferred. Proficiency with Microsoft Office Suite and analysis tools (Visio, Word, Excel, SharePoint) preferred. Strong understanding of industry?standard Business Analysis techniques preferred. Comprehensive working knowledge of the System Development Life Cycle (SDLC) preferred. Strong processes and data analysis skills preferred.Ability to gather, analyze, and document requirements from business users and relay information to project teams. Experience creating workflows, user stories, and post?production support documentation preferred. Ability to conduct impact assessments of new requirements on existing business processes preferred. Additional Job Details This is a remote role that can be performed from most U.S. states. Remote employees must work from a secure, compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB?provided equipment. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 $134,056.00 per year Grade 7 EEO Statement Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Re?adjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857) 282?7642. Mass General Brigham Competency Framework Our competency framework defines effective leadership through ten competencieshalf people?focused and half performance?focusedused to evaluate performance, hiring decisions, development needs, and talent pipeline activities. #J-18808-Ljbffr