Strategic Account Manager

Strategic Account Manager Nordson Test & Inspection Drive growth by increasing market share within key strategic accounts, representing the full Nordson X?Ray and Test product range, and building strong, professional relationships to promote our value and win new business. Key Account Ownership & Strategic Management Take full ownership and responsibility for designated Key Accounts at all levels of their business. Co?ordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements. Map Key Account organizations including key locations and decision makers and establish plans to maximise account penetration. Work closely with the Regional Sales Directors and the Divisional VP on strategies for each account. Collaborate with other Key Account Managers to maximise Best Practice and knowledge globally. Customer Relationship & Value Proposition Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers facilities. Position Nordson as the preferred supplier across the Key Accounts multiple facilities. Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities. Drive outstanding Customer Satisfaction, measured through VOC programs and regular customer inputs. Cross?Functional & Global Collaboration Manage the company resources (e.g., Applications, Sales, Service, Leadership) to penetrate opportunities and win business. Co?ordinate resources globally where applicable to ensure success on the nominated customer. Share progress and successes with local resources on a regular basis to maintain buy?in and excellent support. Work with all Divisional resources to ensure profitable revenue, order bookings and optimised working capital. Operational Excellence & Compliance Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all local/international regulatory requirements are met. Ensure delivery expectations are accurately managed through clear and concise communication (internally and with the customer). Forecasting, Reporting & CRM Management Maintain project pipeline weekly, ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C. Provide accurate and timely forecasts through the CRM tools on product/business win forecasts, minimum of 12 months rolling. Qualifications & Experience 5+ years of experience in sales / key account management for capital equipment. Bachelors degree in Business, Marketing, or Engineering. Experience in solution selling to large multinational accounts. High technical capability to sell complex electronic solutions. English fluency. Excellent communication and interpersonal skills. Proven ability to drive the sales process from plan to close. Planning and forecasting skills. CRM proficiency (e.g., C4C). Preferred Skills & Abilities Excellent analytical capability and data?driven decision making. Excellent negotiation skills. Time management, prioritisation, and delegation. Flexibility and openness to feedback. Ability to lead, coach, and develop account plans. Ability to inspire and motivate cross?functional teams. Fluency in additional languages. Expertise in spreadsheets, presentations, and databases. Experience in Semiconductor and Electronic Assembly markets. Working Conditions & Physical Demands Office based with travel to countries/regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Estimated 50% travel around the USA; global travel for sales team meetings may be required. Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Test & Inspection Nordson Test & Inspection manufactures world?class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X?ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industriesincluding electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether youre just beginning your career or youre a seasoned professional, theres a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. #J-18808-Ljbffr