Client Service Representative

1 month ago

Princeton, United States CareerBuilder Full time

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Client Service Representative

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locations

Princeton, BC

time type

Part time

posted on

Posted 2 Days Ago

job requisition id

2406582

Were building a

relationship-oriented

bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a member of the Personal and Business Banking Team, youll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support as clients work towards their financial goals. Youre flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, youre flexible to work at multiple banking centres within a reasonable travel distance.
How you'll succeed
Client engagement -

Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals .
Problem solving

-

Listen, ask questions, and put yourself in the clients shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technolog

y -

Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
You put our clients first.

You engage with purpose to find the right solutions. You go the extra mile, because its the right thing to do.
Youre goal oriented.

Youre motivated by accomplishing your goals and delivering your best to make a difference.
Youre passionate about people.

You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn.

You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind.

You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date
2024-07-26

Job Location
Princeton

Employment Type
Temporary (Fixed Term)

Weekly Hours
15

Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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