Case Manager Assistant
2 weeks ago
Job Summary:
Responsible for providing support to Case Managers to ensure case management services, communications, and appropriate documentation is consistently processed, while serving as a liaison for patients, family of patients, and hospital staff to ensure patient satisfaction, experience, and quality of services are delivered.
- Require a minimum of two (2) years customer service experience in a healthcare or related setting.
- Require a High School Diploma, GED Equivalent, or Certificate; Associate's degree in related field preferred.
- Prefer basic knowledge of computer systems.
- Prefer previous healthcare experience with discharge planning activities.
- Prefer demonstrated ability to accurately document in the medical records.
- Prefer effective oral and written communication skills.
- Prefer demonstrated ability in establishing and maintaining effective working relationships.
- Prefer demonstrated initiative and self-direction.
- Prefer demonstrated computer, keyboard and data input skills.
- Prefer demonstrated knowledge of Windows software preferred.
Preferred Education:
Required License and Certs:
Preferred License and Certs:
Work Days/Shift/Start Time:
Rotating weekend shift requirement
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