Food Server

3 weeks ago

Chandler, United States River Gaming Enterprises, LLC Full time

** Food Server (Wild Horse Pass)**

**Job Category****:** Food & Beverage Service **Requisition Number****:** FOODS001588 Showing 1 location **Job Details**

**Description**

**Pay Rate: $7.50-$9.08 per hour plus tips**

This position provides ultimate hospitality for guests in a casino environment by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

* Promotes and provides excellent guest service experiences to both internal and external guests.

* Answers menu or beverage questions posed by guests.

* Maintains knowledge of the dining or beverage menu and any special items being offered.

* Observes guests and anticipates needs and completes all steps of service as assigned.

* Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.

* Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.

* Performs other special projects and duties as assigned

**Skills/ Requirements**

* High School Diploma or equivalent preferred.

* Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

* In-depth wine and alcohol knowledge preferred.

* Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.

* Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.

* Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.

* Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.

* Strong interpersonal and communication skills, both written and oral.

* This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

**Important Notes**

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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