Customer Service Associate

3 weeks ago

Tucson, United States AlphaGraphics Full time

AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Positions available at Grant and Swan (Midtown) and Oracle and Ina (North).

We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to clients at our retail locations. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus

Requirements:

  • Minimum of 1 year customer service experience including direct customer interaction
  • Minimum 1 year sales experience preferred
  • Minimum 1 year of experience in the printing industry preferred
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
  • Must be proficient on Microsoft Office Suite
  • Must have strong mathematical skills
  • Minimum High School Diploma or GED
  • Must have valid, AZ Driver's License and dependable vehicle
  • Proper telephone etiquette and excellent written and verbal communication skills
  • Highly detail-oriented with strong organizational, follow up and time management skills
Responsibilities:
  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development.

About AlphaGraphics Commercial Printing Services: We have been a prominent printer of choice for over 40 years in the Tucson community. We have a diverse, engaged group of employees who provide our clients with outstanding customer service and quality design, direct mail, print and signage. In addition, as a franchise, we have access to training resources, and material that support business best practices, which assist in developing successful employees.

AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results.

AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc.

AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer

Compensation: $14.35 - $15.00 per hour

At AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team

We invite EVERYONE to apply

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

  • Customer Service Associate

    1 month ago

    Tucson, United States AlphaGraphics - US012 Full time

    Job DescriptionJob DescriptionAlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team! The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Positions available at Grant and Swan (Midtown) and Oracle and Ina (North).We are...

  • GEICO Customer Service Representative

    15 hours ago

    Tucson, United States GEICO Full time

    External Job Posting Description Customer Service Representative - Tucson, AZ Salary: $18.51 per hour When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Tucson, AZ office....

  • Customer Service Representative

    1 week ago

    Tucson, United States VCA Animal Hospitals Full time

    Client Service Representative VCA Valley Animal Hospital & Emergency Center is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners...

  • Customer Care Associate

    1 month ago

    Tucson, United States Sam Levitz Furniture Full time

    Welcome to Sam Levitz’s Furniture! We are a family owned and operated furniture retailer in Southern Arizona and have been the Tucson area's preferred home and office furnishings provider for over 65 years! Our Company was founded by Samuel A. Levitz in 1953 and has grown to 6 retail locations with over 600+ employees. Our mission is to improve the...

  • customer service Rep

    2 days ago

    Tucson, United States Circle K Stores, Inc. Full time

    Grand Canyon BU - Region 05 - Market 10: 2332 N Oracle Rd, Tucson, Arizona 85705 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a...

  • Bilingual (Spanish) Customer Service Representative

    16 hours ago

    Tucson, United States Government Employees Insurance Company Full time

    Bilingual (English/Spanish) Customer Service Representative – Tucson, AZ Salary: $18.51 per hour / $37,297.65 annually +10% Bilingual Skill Differential! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for...

  • Customer service representative 1848

    2 days ago

    Tucson, United States Circle K Full time

    Grand Canyon BU - Region 05 - Market 10: 10 W Ft Lowell Rd, Tucson, Arizona 85705 Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...

  • Customer Service 24

    1 week ago

    Tucson, United States GEICO Full time

    Customer Service DISCOVER YOUR POTENTIAL **Be an advocate for GEICO customers** **Customer Service Agents work in a fast-paced environment where they take incoming phone calls to help customers by providing full service insurance advice. GEICO Customer Service Agents assist policyholders by answering billing questions, making policy changes and giving...

  • Customer Service Representative

    1 week ago

    Tucson, United States P.E.A.C.H. Teams Full time

    P.E.A.C.H. Teams – Customer Service RepresentativeP.E.A.C.H. Teams is a leading company in the customer service industry, committed to providing exceptional service and support to our clients. We are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer...

  • Customer Service Representative

    7 days ago

    Tucson, United States P.E.A.C.H. Teams Full time

    Customer Service RepresentativeWe are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including...

  • Customer Service Representative

    7 days ago

    Tucson, United States Pinnacle Performance Group Full time

    Pinnacle Performance Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with...

  • Customer Service Representative

    1 week ago

    Tucson, United States Pinnacle Performance Group Full time

    Job DescriptionJob DescriptionPinnacle Performance Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service...

  • Customer Service Rep

    2 days ago

    Tucson, United States American Red Cross Full time

    By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description: Why Choose Us? As one of the nation's premier humanitarian organizations, the American...

  • Flexible Customer Service Representative

    8 hours ago

    Tucson, United States Hertz Full time $16

    The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures...

  • Food Service Associate II

    2 weeks ago

    Tucson, United States Tucson Medical Center Full time

    Food Service Associate II Job CategoryEntry level ScheduleFull time Shift1 - Day Shift GENERAL SUMMARY: Performs all duties of a Food Services Associate I and a variety of moderately complex tasks related to food preparation, delivery, and service in retail and patient areas. Maintains sanitation of food preparation and serving areas. PRIMARY DUTIES...

  • Customer Service Representative

    1 week ago

    Tucson, United States Tom DeBerry Agency- State Farm Full time

    Job DescriptionJob DescriptionJoin Tom DeBerry Agency-State Farm, a highly reputable insurance agency that takes pride in serving the Tucson, Arizona community with top-tier service and dedication. As a valued Customer Service Representative, you will be the face of our agency, providing exceptional support and assistance to our clients. We are looking for...

  • Customer Service Representative

    6 days ago

    Tucson, United States Desert Title MVS Full time

    **Desert Title & Tag is growing and now looking for customer service oriented personnel to help assist our customers with their motor vehicle needs in our Tucson office. Desert Title is a third party motor vehicle service that provides an alternative to customers in need of vehicle titles and registration.** **We are looking for an enthusiastic person with...

  • Customer Service Specialist

    1 week ago

    Tucson, United States Alta Cima Corp Full time

    JOB TITLE: Customer Service Specialist COMPANY: Alta Cima Corp. COMPENSATION RANGE: $50,000 per annum. JOB TYPE: Full-Time / Exempt SCHEDULE: M-F, 8:00 a.m. - 5:00 p.m. ABOUT THE COMPANY: Alta Cima Corp. is among the Nation's largest independently owned retailers of manufactured homes, mobile homes, and park model RV's. Established in 1999, we offer high...

  • Customer Service Representative

    1 day ago

    Tucson, United States Alorica Full time

    Position: Customer Service Representative Location: 1650 S. Research Loop Onsite- Tucson, AZ Terms: Full-time Pay: $17/hrJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...

  • Customer Service Agent

    3 weeks ago

    Tucson, United States Jerry Full time

    **Customer Service Agent** Tucson, Arizona / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...