Operations Manager

2 months ago

Fort Worth, United States ShipMonk Full time

Why ShipMonk?

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals.

To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains.

What you'll do:

  • Create and maintain a safe work environment for all Associates and Leaders
  • Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates
  • Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
  • Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
  • Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers
  • Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity
  • Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis
  • Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly)
  • Partner with other managers to share best practices across shifts and the network
What you'll need:
  • Bachelor's degree highly preferred
  • 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries
  • 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent)
  • Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS))
  • Ability to manage, motivate, direct, lead, train and develop other leaders and team members
  • Effective communication and collaboration skills
  • Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments
  • Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.


ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Operations Manager

    3 weeks ago

    Fort Worth, Texas, United States ShipMonk Full time

    Operations Manager Job DescriptionAt ShipMonk, we're on a mission to revolutionize the world of e-commerce fulfillment. As an Operations Manager, you'll play a crucial role in driving business growth and personal development within our rapidly expanding network.Key Responsibilities:Create and maintain a safe and efficient work environment for all team...

  • Operations Manager

    3 days ago

    Fort Worth, Texas, United States Fort Brewery Full time

    Job SummaryWe are seeking an experienced Operations Manager to oversee daily activities and drive business growth. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering results.As an Operations Manager at Frank Kent Country, you will be responsible for managing a team of professionals,...

  • Operations Manager

    3 weeks ago

    Fort Worth, Texas, United States Not Disclosed Full time

    Job OverviewWe are seeking an experienced Operations Manager to join our team. As a key member of our community management team, you will be responsible for ensuring the smooth operation of our residential sites.

  • Operations Manager

    2 weeks ago

    Fort Worth, Texas, United States Jack in the Box Full time

    Job OverviewWe are seeking an experienced Operations Manager to join our team at Jack in the Box. As a key member of our management team, you will be responsible for ensuring seamless restaurant operations and delivering exceptional guest experiences.

  • Operations Manager

    4 weeks ago

    Fort Worth, United States Pratt Industries Full time

    POSITION TITLE: OPERATIONS MANAGER REPORTS TO: GENERAL MANAGER SUMMARY Overall responsibility of Customer Service, Scheduling, and Shipping department. Monitoring and supporting respective departments with orders, inventory management (if required) and expediting schedules and shipments. Take and process orders and address all customer inquiries and...

  • Operations Manager

    3 weeks ago

    Fort Worth, United States Pratt Industries Full time

    POSITION TITLE: OPERATIONS MANAGER REPORTS TO: GENERAL MANAGER SUMMARY Overall responsibility of Customer Service, Scheduling, and Shipping department. Monitoring and supporting respective departments with orders, inventory management (if required) and expediting schedules and shipments. Take and process orders and address all customer inquiries and...

  • Operations Manager

    3 weeks ago

    Fort Worth, United States Pratt Industries Full time

    POSITION TITLE: OPERATIONS MANAGER REPORTS TO: GENERAL MANAGER SUMMARY Overall responsibility of Customer Service, Scheduling, and Shipping department. Monitoring and supporting respective departments with orders, inventory management (if required) and expediting schedules and shipments. Take and process orders and address all customer inquiries and...

  • Operations Manager

    3 weeks ago

    Fort Worth, United States Pratt Industries Full time

    POSITION TITLE: OPERATIONS MANAGERREPORTS TO: GENERAL MANAGERSUMMARYOverall responsibility of Customer Service, Scheduling, and Shipping department. Monitoring and supporting respective departments with orders, inventory management (if required) and expediting schedules and shipments. Take and process orders and address all customer inquiries and...

  • Operations Manager

    3 weeks ago

    Fort Worth, United States Pratt Industries Full time

    POSITION TITLE: OPERATIONS MANAGERREPORTS TO: GENERAL MANAGERSUMMARYOverall responsibility of Customer Service, Scheduling, and Shipping department. Monitoring and supporting respective departments with orders, inventory management (if required) and expediting schedules and shipments. Take and process orders and address all customer inquiries and...

  • Operations Manager

    2 months ago

    Fort Worth, United States CERIS Health Full time

    The CERIS Operations Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental...

  • Operations Manager

    4 weeks ago

    Fort Worth, United States CERIS Health Full time

    The CERIS Operations Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental...

  • Operations Manager

    2 months ago

    Fort Worth, United States CERIS Health Full time

    The CERIS Operations Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental...

  • Strategic Operations Manager

    2 weeks ago

    Fort Worth, Texas, United States Aramark Full time

    At Aramark, we are seeking an experienced Strategic Operations Manager to join our team. This key role will lead the development and implementation of operational strategies that drive business growth, improve efficiency, and enhance customer satisfaction.About the JobThe Strategic Operations Manager will be responsible for managing a team of operations...

  • Logistics Operations Manager

    3 weeks ago

    Fort Worth, Texas, United States UPS Full time

    Job OverviewUPS is seeking an experienced Logistics Operations Manager to oversee the daily activities of a Distribution Center. The ideal candidate will have a strong background in logistics and supply chain management, with excellent communication and problem-solving skills.ResponsibilitiesThe Logistics Operations Manager will be responsible for ensuring...

  • Operations Manager

    1 month ago

    Fort Worth, Texas, United States Shearer's Foods Full time

    Shearer's Foods is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquartered in Massillon, Ohio, Shearer's has 17 state-of-the-art, geographically diverse manufacturing facilities in Ohio, Texas, Arkansas, Arizona, Minnesota, Pennsylvania, Virginia, Iowa, Ontario, and Alberta, Canada. The...

  • Restaurant Operations Manager

    4 weeks ago

    Fort Worth, Texas, United States Southern Multifoods, Inc. Full time

    Job Summary:We are seeking a highly skilled Restaurant Operations Manager to join our team at Southern Multifoods, Inc. As a key member of our management team, you will be responsible for ensuring the efficient and quality operation of our restaurant.Key Responsibilities:Customer Satisfaction: Ensure that customers receive quick and efficient service, and...

  • Operations Manager III

    2 months ago

    Fort Worth, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Restaurant Operations Manager

    1 month ago

    Fort Worth, Texas, United States Urban Air Adventure Parks Full time

    About the RoleThe Café Manager plays a pivotal role in overseeing the daily operations of the Urban Air Adventure Parks café, ensuring seamless execution of tasks and responsibilities.Key ResponsibilitiesDirect and manage the Urban Air Adventure Parks café team to achieve optimal performance.Oversee café operations, including food preparation,...

  • Event Operations Manager

    3 weeks ago

    Fort Worth, Texas, United States Eurest Full time

    At Eurest, we are committed to providing exceptional service and quality food to our clients.We are seeking an Event Operations Manager to oversee all aspects of catering operations within our new Frisco building.The successful candidate will have experience in catering and event planning, strong leadership and organizational skills, excellent communication...

  • Senior Operations Manager

    4 days ago

    Fort Worth, Texas, United States Byrne Construction Services Full time

    Job Description:We are seeking a seasoned Senior Operations Manager to join our team at Byrne Construction Services. In this role, you will be responsible for overseeing the operational aspects of our construction projects, ensuring efficient execution, and meeting client expectations. This is an excellent opportunity to develop your skills and expertise in...