Receptionist / Security Trinity View

Job Details

Job Location
Trinity View - Arden, NC

Position Type
Full Time

Salary Range
$16.00 - $22.00 Hourly

Travel Percentage
None

Job Shift
Second Shift

Description

Full time and part time shifts available - 2nd /3rd shift

Position Purpose/Summary:
Provides general office support with a variety of clerical activities and related tasks. The
receptionist will be responsible for answering incoming calls, directing calls to appropriate
associates, mail distribution, flow of correspondence, requisition of supplies as well as additional
clerical duties.
Essential Functions (Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.)
1. Answer the telephone in courteous manner, using voice mail and forwarding calls.
2. Greet visitors entering facility and provide direction as needed.
3. Respond to requests by visitors and staff
4. Update ECS software with Admission and Discharge documents, doctor's progress notes,
etc.
5. Support ECS platform by troubleshooting issues, and password reset requests.
6. Sorting and distribution of mail and packages. Forwarding of mail to residents responsible
party as necessary or advised.
7. Coordinate accounts receivable deposit process and complete deposits as required.
8. Responsible for handling distribution relevant to employee activities such as birthday meal
tickets, gift cards, t-shirt, etc.
9. Order office supplies, including supplies for copier and printer. Submit service requests as
needed for equipment.
10. Maintain flow of information such as faxes, applications, etc. coming into location by
directing to appropriate individual.
11. Send Thank you letters to donor and recipient of donations.
12. Assist accounts payable when necessary
13. Other duties as assigned by supervisor.

Other duties

Essential Functions: The Security Officer, in accordance with applicable Federal and State
laws, LSC philosophies, objectives and policies, effectively:
1. Makes complete periodic rounds of the Trinity Oaks property and buildings.
2. Monitors doors for proper closures. Check exit and stairwell doors to ensure they are
locked at all times.
3. Lock front door to Trinity Oaks Retirement building at the proper time. Locks/unlocks
appropriate entry doors as instructed according to safety procedures.
4. Surveys property for fire, theft, vandalism, and illegal entry, including unauthorized
persons entering the property.
5. Responds to fire emergencies including silencing and resetting alarms and operating a
fire extinguisher.
6. Watches for and reports issues such as fire hazards, leaking water pipes, burnt out lights,
and other safety concerns.
7. Monitor parking areas for unauthorized vehicles.
8. Assists residents, visitors and staff with lockouts or other emergencies. Assists nursing
staff as requested.
9. Assists with minor corrections as time allows (change light bulbs, stopped up commodes,
etc.).
10.Document changes in residents in daily log book or report to supervisor. Maintain log of
activities and concerns around property.
11.Must be able to assess, respond, and take appropriate action in emergency situations.
12.When ambulance is needed, meets ambulance at main entrance and assist in providing
resident's location.
13.Completes appropriate documentation including recording damage to property, unusual
occurrences, and incidents or accidents.
14.Attends or complete inservice training as assigned.
15.Assists other departments as necessary to maintain a safe environment for residents
16.Other duties as assigned.

Qualifications

Qualifications (Minimum Job Requirements): Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions

Education: High School Diploma or equivalent.
Experience: Knowledge of customer service principles and practices. Knowledge of
administrative and clerical procedures. Experience: Prior experience with security type work preferred.
Specific skills/abilities: Excellent customer service and communication skills. Knowledge of
Microsoft Office products
CPR certified or ability to become CPR certified.
Knowledge of telephone and audio-visual equipment and alarm devices.
Driver's license in good standing.

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