We have other current jobs related to this field that you can find below
-
Customer Service Representative II
7 hours ago
Cleveland, Ohio, United States Andersen Full timeAbout the RoleWe are seeking a skilled and passionate Customer Service Representative II to join our team at Andersen. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, processing orders, and handling permits and inspections.Responsibilities:Respond to customer inquiries and resolve issues in a...
-
Retail Service Representative II
7 days ago
Cleveland, United States Andersen Full timeResponds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filing. Ensures customer management system is updated appropriately. Clarifies, diagnoses, and resolves custome Retail, Representative, Service, Processing, Order Fulfillment, Manufacturing
-
Retail Merchandiser
4 weeks ago
Cleveland, United States Neptune Retail Solutions Full timeJob DescriptionJob DescriptionAre you an energetic self-starter? Are you interested in making your own schedule? Neptune Retail Solutions has immediate availability for a Part-time Retail Merchandiser who will specialize in the installation and maintenance of the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads. This...
-
Retail Annuities Customer Service Representative
4 weeks ago
Cleveland, United States New York Life Insurance Company Full timeJob Requisition ID: 90570 Location Designation: Hybrid - 3 days per quarter - Must be within 50 miles of Cleveland, OH or New York, NY - When you join New York Life, youre joining a company that values career development, collaboration, innovation, Customer Service Representative, Customer Service, Retail, Customer Experience, Representative, Skills,...
-
Customer Service Representative
3 weeks ago
Cleveland, United States PCs for People Full timeJob Type Full-time Description About the Role We are seeking a dedicated and enthusiastic Retail Customer Service Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized and...
-
Customer Service Representative
7 days ago
Cleveland, United States PCs for People Full time $16Job DescriptionJob DescriptionDescription:About the RoleWe are seeking a dedicated and enthusiastic Retail Customer Service Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized...
-
Retail Customer Service Representative
5 days ago
Cleveland, Ohio, United States Cox Enterprises Full timePosition Overview: Join our dynamic team as a Retail Sales Associate where you will play a pivotal role in delivering exceptional customer experiences.Key Responsibilities:Engage with customers to understand their needs and provide tailored product recommendations.Achieve and surpass goals related to customer satisfaction, sales performance, and client...
-
Customer Service Representative
2 weeks ago
Cleveland, United States WTWH Media Full timeDescription WTWH Media (www.wtwhmedia.com) is seeking a qualified individual for the position of Customer Service Representative (CSR). The CSR is the first point of contact with our Healthcare Digital Media customers and supports our sales team daily in servicing those customers. The CSR is responsible for project managing our customers’ print and digital...
-
Retail Services Coordinator
6 days ago
Cleveland, Ohio, United States Ohio, Inc. Full timeJob OverviewThe Ohio Lottery Commission is a dynamic organization that provides a variety of career opportunities across multiple business functions. With a legacy of over 40 years, we are dedicated to fostering growth and contributing positively to our communities while ensuring a fun and engaging work environment.Our Mission: To support education through...
-
Customer Service Representative
2 months ago
Cleveland, United States WTWH Media Full timeJob DescriptionJob DescriptionDescription:WTWH Media (www.wtwhmedia.com) is seeking a qualified individual for the position of Customer Service Representative (CSR). The CSR is the first point of contact with our Healthcare Digital Media customers and supports our sales team daily in servicing those customers. The CSR is responsible for project managing our...
-
Senior Customer Service Representative
6 hours ago
Cleveland, Ohio, United States APL Logistics Full timeJob Overview:The Senior Customer Service Representative plays a crucial role in maintaining effective communication with clients, ensuring inquiries are addressed promptly and professionally. This position encompasses all responsibilities of a Customer Service Representative II while also supervising the daily operations of the customer service team under...
-
Customer Service Representative I
4 months ago
Cleveland, United States AmTrust Financial Full timeMake your passion your career. Are you intrigued by exploring the ways that insurance can help business' flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You wil Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative I
2 months ago
Cleveland, United States Northeast Ohio Regional Sewer District Full timeProvides full cycle service and responsiveness to and for Sewer District customers, the public, and government agencies in response to in-person, phone, chat, and e-mail inquiries. Responds to customer questions and complaints due to stormwater and w Customer Service Representative, Customer Service, Representative, Retail, Program, Information, Billing
-
Customer Service Representative
2 months ago
Cleveland, United States WTWH Media Full timeJob Type Full-time Description WTWH Media (www.wtwhmedia.com) is seeking a qualified individual for the position of Customer Service Representative (CSR). The CSR is the first point of contact with our Healthcare Digital Media customers and supports our sales team daily in servicing those customers. The CSR is responsible for project managing our customers'...
-
Customer Service Representative
4 weeks ago
Cleveland, United States Staffing Solutions Enterprises Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeLocation: Cleveland, OH (parking not paid for)Pay: $20/hourlyHours: Second ShiftLength: 3-6 monthsStaffing Solutions Enterprises is partnering with our Cleveland Client in staffing 18 customer service representative! In this role you will answer high inbound calls and provide quality customer...
-
Customer Service Representative
4 weeks ago
Cleveland, United States Staffing Solutions Enterprises Full timeCustomer Service Representative Location: Cleveland, OH (parking not paid for) Pay: $20/hourly Hours: Second Shift Length: 3-6 months Staffing Solutions Enterprises is partnering with our Cleveland Client in staffing 18 customer service representative! In this role you will answer high inbound calls and provide quality customer service to members. Please...
-
Guest Service Representative
3 months ago
Cleveland, United States Clipper Petroleum Full timeJob DetailsLevel Entry Job Location Store #75 - Cleveland, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail Description The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive,...
-
Retail Brand Representative
6 hours ago
Cleveland, Ohio, United States Marvin Full timeJob Overview: Are you a dynamic and enthusiastic individual seeking a full-time role with limitless earning potential? Join the Marvin team and enjoy a competitive compensation structure with opportunities for performance bonuses. With the right effort, you can average earnings of $20 - $25+ per hour. Key Responsibilities: Representing Marvin: Act as a...
-
Cleveland, United States University Hospitals Pain Management Full timePosition Summary Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally,...
-
Customer Service Retail Specialist
6 hours ago
Cleveland, Ohio, United States K&G Fashion Superstore Full timeFashion Retail Sales RepresentativeK&G Fashion Superstore (K&G) has been a trusted destination for value-oriented shoppers seeking the latest trends and styles at remarkable prices for over three decades. With 80 locations offering designer labels at discounts of up to 60% off traditional retail prices, K&G stands out as a premier retailer of brand-name...
Retail Service Representative II
2 months ago
Description & Requirements
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.
We are looking to add a
Retail Customer Service Representative II
to our team at Renewal by Andersen in Middleburg Heights, OH, located at 17450 Engle Lake Dr., Ste. 108, Middleburg Heights, OH, 44130 The focus is on providing scheduling, order processing and general customer service. Analyze customer information, identify, and recommend actions, process order requests along with handling permits and inspections.
This role is a hybrid role, offering 3 days a week in office and 2 days a week working remotely
after successfully completing a 3-month training period.
RESPONSIBILITIES:
Responds to customer (homeowner)/delivery partner requests/inquiries.
Processes complex orders/requests, with 100% accuracy from intake to filing.
Ensures customer management system is updated appropriately.
Clarifies, diagnoses, and resolves customer order issues.
Schedules appointments with homeowners.
Creates packets or other materials as required for sales fulfillment process.
Handles permits and inspections.
Prepares customer correspondence.
Identifies and implements ways to improve overall level of service.
Communicates order fulfillment process information to internal delivery partners and provides customer/delivery partner feedback.
Administers programs, i.e., customer referral program.
May train others in office and customer service processes.
May create purchase orders, process payments or process receipts.
QUALIFICATIONS:
High school diploma or equivalent plus 2-4 years' work experience to include order processing work.
Demonstrated word processing, spreadsheet and general computer skills.
Strong phone etiquette & verbal skills to facilitate problem resolution.
Intermediate writing skills.
Able to determine customer needs and assist in resolving issues for assigned area.
CULTURE AND BENEFITS
"Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It's also why we're committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
Medical/Dental/Vision/Life Insurance
Health Savings Account contributions
Paid holidays plus PTO
401(k) plan & contributions
Professional development and tuition reimbursement opportunities
Charity contributions
Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Andersen is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Posting City:
Cleveland, OH, Middleburg Heights, OH
#J-18808-Ljbffr