Quality Manager

3 weeks ago

Marlborough, United States Apitech - software solutions Full time

SUMMARY:

The Quality Site Manager leads our company's largest quality department in our 130 employee Marlborough, MA facility, working with AS9100, ISO-9001, and Class K standards. This role requires a customer-facing leader who can empower and appropriately delegate to quality team.The Quality Manager drives quality assurance initiatives by organizing, facilitating and supporting continuous improvement activities, lean initiatives, SPC, failure analysis/corrective actions and auditing of existing quality systems. They will need to have extensive experience working on customer issue resolution, problem solving, managing teams and an expert in all aspects of Quality from new product development through customer communication and issue resolution.

ESSENTIAL JOB FUNCTIONS:

Analyze trends and advises adjustments needed to maintain a quality product and identify and document processes that are critical to quality Coordinate the flow of information between customers and production staff regarding quality related issues Process customer complaints/returns and assist in developing and communicating failure analysis and corrective actions Establish an internal audit plan and maintain and auditing team that monitors current systems and identify opportunities for improvement Responsible for ensuring purchased products meet our needs and expectations through inspection, assessment of supplier processes and capabilities and ongoing monitoring of supplier performance Develop and implement quality assurance standards, processes and controls by developing and modifying quality procedures and processes to achieve targets associated with KPI Metrics and Quality Objectives

OTHER JOB FUNCTIONS & RESPONSIBILITIES:

Drive quality system improvement by reviewing KPI Metrics, SPC, internal audit results, corrective action responses, CI team progress and customer report cards Assess customer requirements and ensure they are met Provide direction to ensure compliance with all applicable customer requirements and government regulations involving product quality Responsible for ensuring the monitoring, control, calibration and maintain measuring and test equipment Directs critical IPC and J-STD training of Engineers and Manufacturing Assemblers Responsible for reducing cycle time and waste through continual process improvement

REQUIRED QUALIFICATIONS:

Education: Bachelor's Degree Experience: 5-8 years in Engineering, Mathematics or Statistics OR Equivalent combination of education and experience Certificates/Licenses: None Required

DESIRED QUALIFICATIONS:

Lean Six Sigma Black Belt Certification Certified Quality Manager (CQM) certification Microsoft Office and web proficiency Experience in electronics processing manufacturing Working knowledge of electronic component manufacturing process Understanding of application of raw materials Operation of control systems, test equipment Knowledge of: quality systems and techniques, process control including SPC, team facilitation methods, effective training techniques Strong investigative and analytical skills

WORK ENVIRONMENT:

Office & Manufacturing Based

DIRECT REPORTS:

Supervisory role with direct Reports

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr

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