Systems Engineer II

1 month ago

Anchorage, United States Alaska Communications Full time

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?

For Internal candidates: This is an IBEW position reporting to the Sr. Manager of Network Engineering and will close for Bid on Friday 4/19/24 at 11:59 PM.

External candidates are welcome to apply for this position past this deadline.

Position Summary

The Systems Engineer II is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.

The Systems Engineer II will ensure the stability, integrity and performance of voice, data, and wireless data-based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting and optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline to maintain focus effectively and efficiently while successfully managing multiple parallel projects and activities.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

  • Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following:
  • Direct and coordinate the efforts of lower-level Engineers within the work group.
  • Function as the SME and serve as final point of escalation in the company.
"Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue.

Education
  • College diploma in the field of computer science, computer information systems, or computer engineering.
  • Relevant experience could be substituted for the educational requirement on a year-for-year basis.
Experience
  • 5 years of experience leading to the ability to be a Subject Matter Expert in the following areas:
    • information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems.
    • fundamental IP, routing and switching concepts.
    • administration.
    • Familiarity with a broad cross section of IP based systems and networking technologies.
    • ordering, provisioning, turn up and troubleshooting of telecommunication circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.)
    • theoretical knowledge and extensive. Hands on experience configuring, troubleshooting, optimizing and managing a relevant mix of following software, hardware, protocols and technologies:
    • Core and enterprise-class routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps.
    • Access technologies, including dial, xDSL, TDM and carrier Ethernet.
    • Switching.
    • Routing.
    • MPLS .
    • VPN and firewall technologies.
    • Wireless data network technologies and infrastructure.
    • Network services and user management applications (i.e. DNS, LDAP, email, RADIUS, etc.).
  • Extensive experience with scripting and automating execution of configuration and data collection tasks, utilizing tools (Exped, RANCID, SNMP, etc.), shells (Bourne, bash, lorn, etc.), and languages (Perl, PHP, Python, etc.).
  • Previous experience in Carrier and Service Provider organizations is strongly preferred.
  • Relevant education could be substituted for the experience requirement on a year-for-year basis.


Preferred Qualification

CCIE, JNCIE, CISSP, CCNP or equivalent network and or system certification.

We hope you'll join us as we change lives through technology.

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