Systems Administrator

3 weeks ago

Hillsboro, United States Laika Inc Full time
General Summary
The Systems Administrator works within the Support Administration team to provide a wide range of desktop and technology support, enabling LAIKA's Artists to create animated feature films.

Job Functions
  • Support desktop and mobile devices, peripherals, and applications.
  • Work with production departments to troubleshoot issues and identify solutions.
  • Work with IT ticketing system to service support requests.
  • Administer mobile device management software.
  • Write documentation and training materials.
  • Research new applications and technologies.
  • Assist systems engineering team with network and server administration.
  • Communicate policies and procedures to end users.
Qualifications
  • 3+ years' experience supporting Linux/Mac/Windows desktops.
  • A solid understanding of Unix, networking, and hardware fundamentals.
  • Experience with automation, imaging, and configuration management tools such as Salt and Ansible preferred.
  • Knowledge of visual effects concepts and applications preferred.
  • Experience with ticketing systems such as JSM or YouTrack preferred.
  • Experience with scripting languages such as Shell, Ruby, Python preferred.
  • Experience with device management tools such as Intune and JAMF preferred.
  • Knowledge of Azure AD (Active Directory), Office 365, and Exchange preferred.
  • Well-organized with well-developed planning, problem-solving, documentation, and analytical skills.
  • Ability to work both collaboratively and independently.
  • Ability to work in confined spaces such as data centers and closets.
  • Exceptional communication to support non-technical end-users.
  • Thrive in a deadline-driven environment and remain calm under pressure.
  • Some international travel may be required.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical demands: While performing the duties of this job, the employee requires extended periods of walking; standing and sitting; will use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 45 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.

Location
On-Site in Hillsboro, OR

Salary
Salary is commensurate with skills and experience.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.

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