Current jobs related to Customer Success Manager - Lynchburg - BMS Direct, Inc.
-
Customer Service Representative
3 weeks ago
Lynchburg, Virginia, United States Virginia Jobs Full timeJob Title: Customer Service TechnicianWe are seeking a highly skilled and customer-focused individual to join our team as a Part-Time Customer Service Technician at the Lynchburg Customer Service Center (CSC).Job Summary:The successful candidate will be responsible for providing exceptional customer service, processing applications, and administering vision,...
-
Customer Service Representative
2 weeks ago
Lynchburg, Virginia, United States Mallori Teegarden - State Farm Agent Full timeJob OverviewMallori Teegarden - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our team, you will be responsible for providing exceptional customer service, establishing strong relationships with customers, and promoting our insurance products and...
-
Lynchburg, United States The Workplace Advisors Full timeSince 1891, Burton & Company has been helping secure quality insurance for individuals, families and businesses. We are a community-first company, valued for our business sense, insurance savvy and dedication to our clients. We prioritize customer engagement to learn how we can provide the best coverage options to meet your unique needs and budget. Working...
-
Customer Service Representative
2 weeks ago
Lynchburg, United States U-Haul Full timeJoin the U-Haul Team as a Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...
-
Restaurant Shift Manager
2 weeks ago
Lynchburg, Virginia, United States Noodles & Company Full timeOverview:Noodles & Company is a fast-casual restaurant that serves fresh, high-quality ingredients. We're seeking a Shift Manager to join our team and lead our restaurant to success. As a Shift Manager, you will be responsible for motivating and coaching our team members, ensuring excellent customer service, and maintaining a clean and safe work...
-
Lynchburg, United States The Workplace Advisors Full timeSince 1891, Burton & Company has been helping secure quality insurance for individuals, families and businesses. We are a community-first company, valued for our business sense, insurance savvy and dedication to our clients. We prioritize customer engagement to learn how we can provide the best coverage options to meet your unique needs and budget. Working...
-
Restaurant Operations Manager
2 weeks ago
Lynchburg, Virginia, United States Noodles & Company Full timeOverview:Noodles & Company is a fast-casual restaurant that serves fresh, high-quality ingredients. We're seeking a Shift Manager to join our team and lead our restaurant to success. As a Shift Manager, you will be responsible for motivating and coaching our team members, ensuring excellent customer service, and maintaining a clean and safe work...
-
Restaurant Manager
2 weeks ago
Lynchburg, Tennessee, United States JRN Full timeKFC General ManagerAbout the Role:We are seeking a highly motivated and experienced General Manager to lead our KFC restaurant team. As a General Manager, you will be responsible for the overall success of the restaurant, including sales growth, customer satisfaction, and team development.Key Responsibilities:Lead and manage a high-performing team to achieve...
-
Lynchburg, United States Piedmont Airlines Full timeJob SummaryPiedmont Airlines is seeking a highly motivated and organized Customer Service Supervisor to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of the department, ensuring seamless customer service delivery, and driving operational excellence.Key ResponsibilitiesCoach and develop...
-
Program Manager
4 weeks ago
Lynchburg, Virginia, United States L3 Technologies Full time{"Job Title": "Program Manager", "Job Description": "Job Summary:L3 Technologies is seeking a skilled Program Manager to join our Land Mobile Radio implementation team in the Public Safety and Private Communications sector.The successful candidate will be responsible for interfacing with local government customers, managing cross-functional teams, and...
-
Program Manager
1 month ago
Lynchburg, Virginia, United States L3Harris Full timeJob Title: Program ManagerJob Code: 16173Job Location: Lynchburg, VAJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday offJob Description:The Public Safety and Private Communications (PSPC) sector of the L3Harris Communication Systems (CS) segment is seeking a program manager to oversee the...
-
Customer Specialist
3 months ago
Lynchburg, United States CarMax Full timeCARMAX Customer Specialist Lynchburg , Virginia Apply Now 6056 - Lynchburg - 507 Simons Run, Lynchburg, Virginia, 24502 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey,...
-
Automotive Group Manager
1 month ago
Lynchburg, Virginia, United States Berglund Automotive Full timeAbout Berglund AutomotiveBerglund Automotive is a reputable automotive group with a strong presence in Southwest and Central Virginia, representing 20 different automotive brands across 10 locations.We are committed to delivering exceptional vehicles and service to our valued customers, and we seek a seasoned leader to drive our success.Job SummaryAs a...
-
Restaurant Manager
3 weeks ago
Lynchburg, United States Domino's Franchise Full timeJob Title: General ManagerAbout the Role:As a General Manager at Domino's Franchise, you will be responsible for overseeing the daily operations of our restaurant. This includes managing staff, maintaining high-quality customer service, and ensuring the smooth execution of our business processes.Key Responsibilities:Operate and maintain all equipment to...
-
Customer Specialist
1 month ago
Lynchburg, United States CarMax Full time6056 - Lynchburg - 507 Simons Run, Lynchburg, Virginia, 24502 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
General Manager
4 weeks ago
Lynchburg, United States Grand Fitness Full timeJob DescriptionJob DescriptionThe General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training...
-
Trainee Management Position
2 days ago
Lynchburg, Virginia, United States Schewel Furniture Company, Inc. Full timeSeeking a motivated individual to join our team as a Management Trainee in Harrisonburg, VA. This position offers valuable hands-on experience in all areas of operations, advancing along an exciting career path in a growing retail furniture operation.We are looking for a hard-working career-minded person who is serious about making an excellent income. This...
-
Program Manager
5 days ago
Lynchburg, Virginia, United States L3Harris Full timeJob Title: Program ManagerJob Code: 16173Job Location: Lynchburg, VAJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday offJob Description:The Public Safety and Private Communications (PSPC) sector of the L3Harris Communication Systems (CS) segment is seeking a program manager to oversee the...
-
Customer Service Representative
5 days ago
Lynchburg, Tennessee, United States Staffmark Full timeStaffmark Retail Associate Job OpportunityWe are seeking a highly motivated and detail-oriented Retail Associate to join our team at Jack Daniel's Distillery in Lynchburg, TN. As a Retail Associate, you will play a critical role in maintaining a positive and engaging customer experience, while also contributing to the success of our sales floor...
-
Program Manager
1 week ago
Lynchburg, Virginia, United States L3 Technologies Full timeJob Title: Program ManagerJob Description:The Public Safety and Private Communications sector of L3Harris Communication Systems is seeking a Program Manager to join our Land Mobile Radio implementation team. The successful candidate will be responsible for interfacing with local government customers, managing cross-functional teams, and ensuring the...
Customer Success Manager
3 months ago
Position: Customer Success Manager BMS Direct Inc., Lynchburg, VA About Us: Due to our continued growth and having experienced the highest revenue year in our 50-year history, we have created a new position, Customer Success Manager. BMS Direct provides exceptional solutions and services to our clients in the print and mail sector. Our innovative approach and commitment to excellence has positioned us as a leader in the industry. We pride ourselves on fostering strong relationships with our clients and ensuring their success is at the forefront of everything we do. Job Summary: We are seeking a dynamic and results-driven Customer Success Manager to join our team. The Customer Success Manager will be responsible for building and maintaining long-term relationships with our clients, ensuring their satisfaction, and driving value from our products and services. The ideal candidate will be passionate about customer success, sales minded, highly motivated, well organized, uplifting and possess strong communication skills in a variety of settings including in-person, telephone, MS Teams or a similar platform, email, and applicable social media platforms. Responsibilities: Serve as the primary point of contact for assigned clients, understanding their business objectives, and ensuring our solutions meet their needs. Own the customer experience, building a positive and memorable lasting journey together. You will be responsible for translating client requirements into effective marketing strategies and ensuring seamless execution. Develop and maintain strong, trusting relationships with key stakeholders at client organizations, from frontline users to executive leadership. Proactively engage with clients to understand their challenges and identify opportunities to drive value and optimize their experience with our products and services. Guarantee a great start to the customer experience by coordinating and driving the processes for customer onboarding, engaging with the new customers, and ensuring a smooth process. Collaborate with internal teams, including Sales, Production, Client Services, and Finance to advocate for the needs of our clients and ensure timely resolution of issues. Conduct regular check-ins and business reviews with clients to review performance, address concerns, and identify opportunities for expansion or upsell. Monitor client satisfaction and usage metrics, providing insights and recommendations to improve overall customer experience and retention. Stay informed about industry trends, best practices, and competitor offerings to effectively position our solutions and drive customer success. Requirements: Bachelor’s degree in a business, marketing, or related field. Proven experience in a customer-facing role, preferably in account management or customer success. Strong interpersonal and communication skills, with the ability to build rapport and credibility with clients at all levels of the organization. Excellent problem-solving skills and the ability to think strategically to anticipate and address client needs. Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines. Experience working in a fast-paced, dynamic environment. Proficiency in CRM software such as Salesforce, Slack and other relevant tools. Benefits: ESOP, 100% Employee-Owned Company. Competitive salary and benefits package. 401(k) with 3% safe harbor biweekly contribution. PTO accrues beginning day one. Seven paid holidays, including one floating. Longevity bonuses. Opportunities for professional development and advancement. Dynamic and collaborative work environment. #J-18808-Ljbffr
