Solution Architect

3 weeks ago

Dallas, United States Tata Consultancy Services Full time

Job Description:
•Quote-to-Cash (QTC) Business Process Architect will utilize mix of experience that includes advisory, process knowledge and product skills. Business Architect will be part of Advisory / pre-sales team and has knowledge to design, advice, sell and manage Quote-to-Cash programs, will help define industry and product leading sales and front-end transformation programs.
•TCS Salesforce Quote-to-Cash (QTC) practice offers rewarding opportunities to grow skills and knowledge through training and certifications across multiple leading ERP/CRM/ business application products (including leading QTC players) and enablersallowing you to drive opportunities for yourself and TCS while keeping your career ahead of the curve QTC Process and Business Architect should have very strong process knowledge with 5+ years of consulting experience in CRM, Quote-to-Cash, configure, price and quoting processes.
•QTC Process and Business Architect should have deep understanding of end-to-end sales processes and how it ties in CPQ from upstream or downstream.
•Experience managing at least 4 large-scale full-life cycle implementations of QTC/ CPQ/ CLM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials
•Experience defining systems strategy, road-map, developing process flow diagrams,developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
•Responsible for the process and solution design, architecture design, and drive implementation and support of quote-to-cash (CRM/CPQ/CLM/Commerce) processes during pre-sales and Advisory efforts
•Be able to understand the key features and functionalities across major CPQ products like Apttus-Conga/ Salesforce CPQ/ SAP CPQ/ etc. solutions to help advise our clients on right solution fitment
•Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end
•Mandatory Apttus-Conga and/or Salesforce CPQ (or similar product) design experience & deep understanding of the core CPQ/ CLM architecture
•Certification in Apttus-Conga and/or Salesforce CPQ (Revenue Cloud) is mandatory
•Designs, configures, and develops custom code/objects, preferably, using the Apttus-Conga / Salesforce CPQ (or similar product) developer toolkit
•Identify and design Customization in related to CPQ ecosystem and pass it on to development teams
•Understand design web services API integrations with other systems including CRM and ERP/QTC systems
•Manage product proprietary and confidential product pricing and configuration information
•Understanding of HTML/XHTML, XML, Java, Javascript, AJAX, SOAP-based web services is preferred
•Provide guidance and best practices around CPQ solutions including product configuration, administration of price book, proposal development, and related elements
•Architecting experience on overall CX products (Ex. Salesforce Sales Cloud, Service Cloud, Marketing Cloud)

Additional Qualifications:
•Has proven track record of architecting complex CPQ solutions in any of manufacturing, Hi-Tech, Automotive, Medical, Retail, Utilities industry
•Manage project delivery across portfolios and industries
< div>•Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
•Manage multi-location, multi-service line teams
•Impart training to junior team members on key CX technology areas
•Bid management, estimation of effort for system configuration, integration and implementation
•Assist in the architecture and development of future state plans of market leader in CPQ space
•Understanding of integration with Order Fulfillment and Billing system
•Consulting Skills - Ability to present and conduct workshops, drive discussions across diverse groups.
•Preferred certifications in Apttus / Salesforce CPQ (or similar product like SFDC, Vlocity/etc.)

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