Parts Counterperson
2 days ago
Merrillville, United States
Webb Hyundai Merrillville
Full time
Parts Counter - Full Time Join our team and become a part of our thriving automotive family We are committed to investing in your success and guiding you towards a fulfilling career in the automotive industry.
About Us
Webb Automotive is a family-owned company that has experienced remarkable growth over the past 50 years, establishing a strong presence throughout Illinois and Northwest Indiana. At Webb Automotive, we encourage embracing change, continuous learning, and innovation to foster career growth. We believe in providing a supportive learning environment where our employees learn from each other and stay at the forefront of industry best practices.
Responsibilities
- Overseeing the parts sales process from start to finish
- Communicating with customers on parts status
- Setting up orders for daily shipment, delivery, or pick-up
- Reviewing body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Receiving payment from retail customers or obtaining credit authorization
- Pulling and filling orders from stock
- Reading and understanding the parts catalog when looking up parts
- Maintaining weekly bin checks to ensure accuracy of stock
- Notifying parts manager of out-of-stock parts or shop materials that need immediate attention
- Locating out-of-stock parts from outside source and submits an emergency order, if necessary
- Making sure all internal requests for parts are billed on service repair order Communicating with staff and customers in a friendly and professional manner
- Answering phone calls; providing price quotes and other information
- Providing high level service to internal and external customers
- High School Diploma or equivalent required
- Experience with auto parts sales or auto work preferred
- Strong organizational and time management skills
- Ability to work in a fast-paced work environment
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Competitive pay at $16/hr
- Health insurance- Company contributes a portion to cost
- Dental, Vision, Assurity, and LifeLock insurance options available
- Paid Life Insurance
- 401(k) with company matching
- Paid Time Off
- Family owned and operated
- Positive work environment
