Shift Leader

4 days ago

Salisbury, United States Dunkin' Full time

Shift Leader Position We are looking for Shift Leaders to join our Dunkin' team Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Include: Team Environment Support a respectful team environment Communicate shift priorities, goals and results with team members Support the training of crew members as requested Provide coaching and feedback to crew members Operational Excellence Create and maintain a guest first culture in the restaurant Resolve guest issues Ensure Brand standards, recipes, and systems are executed Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws Profitability Drive sales goals and results Execute restaurant standards and marketing initiatives Manage cash over/short during shift Ensure all products are prepared according to Brand standards Skills/Qualifications Fluent in English Restaurant, retail, or supervisory experience Math and writing skills Basic computer skills At least 18 years of age (where applicable) High School diploma or equivalent, preferred Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

  • Shift Leader

    5 days ago

    Salisbury, United States Insomnia Cookies Full time

    Shift Leader Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Salisbury, MD location! As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to "Own the...

  • Shift Leader

    2 weeks ago

    Salisbury, United States Insomnia Cookies Full time

    Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Salisbury, MD location!As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and...

  • Shift Leader

    1 week ago

    Salisbury, MD, United States Insomnia Cookies Full time

    Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Salisbury, MD location!As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and...

  • Shift Leader

    2 weeks ago

    Salisbury, MD, United States Flynn Pizza Hut Full time

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are...

  • Shift Leader

    1 week ago

    Salisbury, MD, United States Flynn Pizza Hut Full time

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are...

  • Shift Leader

    1 week ago

    Salisbury, MD, United States Pizza Hut Full time

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are...

  • Shift Leader

    2 weeks ago

    Salisbury, United States Biscuitville Full time

    Join to apply for the Shift Leader role at Biscuitville Fresh Southern. We are seeking guest-obsessed Shift Leaders to join our family! At Biscuitville FRESH SOUTHERN, we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for lifes blessings. Many of our team members have...

  • Shift Leader

    2 weeks ago

    Salisbury, United States Maryland Staffing Full time

    Shift Manager Job Location: N. Salisbury - Salisbury, MD Position Type: Shift Leader Salary Range: $16.50 - $20.00 Hourly Basic Purpose and Objectives of the Position The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include: Driving excellence in...

  • Shift Leader

    3 days ago

    Salisbury, NC, United States Biscuitville Full time

    We are seeking "guest-obsessed" Shift Leaders to join our family! At Biscuitville FRESH SOUTHERN®, we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life's blessings. We are proud that many of our team members have been with Biscuitville for decades. They found a...

  • Shift Leader

    2 weeks ago

    Salisbury, MD, United States Ruby Tuesday Full time

    Job DetailsJob Location 5007-Fruitland - SALISBURY, MD Salary Range $15.00 - $18.25 Hourly DescriptionJOB SUMMARY This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a...