Business Loan Servicing Specialist

3 weeks ago

St Paul, United States Choice Bank Full time

The Business Loan Servicing Specialist supports the commercial lending function in compiling the information necessary to request loan documents, reviews documents for accuracy, and ensures all conditions have been met prior to loan closings. The Business Loan Servicing Specialist is responsible for the organization and completion of loan files after closing and supports the ongoing maintenance of the loan relationship and related documents.ResponsibilitiesLoan Origination and ClosingResponsible for collecting, compiling and inputting accurate loan documentation for all new and renewed loans.Maintains appropriate approval throughout the loan documentation process through closing and initial funding.Ensures compliance requirements are satisfied, approval conditions are met, collateral is collected with evidenceof insurance when applicable, and documentation is properly executed prior to closing and funding a loan.Ensures appropriate loan related fees are assessed to the borrower and payments to related third parties areprocessed in a timely manner.Coordinates the communication between lender, borrower, and involved third parties when necessary throughoutthe loan closing process to ensure all parties have accurate information and are in agreement.Ensures collateral is collected and perfected at time of closingObtain, review, and archive loan documents including but not limited to financial statements, tax returns and business reports, credit reports, appraisals, flood determinations, lien searches, and loan covenants and conditions.Prepare tracking, checklists, coding and set-up forms for new, modified, and renewed loans, including FSA, BND, and SBA loan.Loan AdministrationReviews daily reports to ensure loan maintenance accuracy.Processes loan advances and payments daily.Assists Lenders and Borrowers with requests for information or follow up on loan related items.Maintains loan origination platforms for accuracy on borrowers, loan terms, collateral, and tickler tracking.Completes follow up for miscellaneous monthly loan reporting and tracking items.Completes extra projects as assigned by management.Customer Service and Product SupportSupports, advances and is responsible for meeting Premier Experience service standards.Assists with in-branch customer services needs including but not limited to telephone, teller and account opening functions.Other General & AdministrativeAssist with completing special projects and assignments as required by department leadershipActively participate in internal and external continuing education for mortgage loan operations and leadershipContain knowledge of company products and servicesHave a working knowledge of Choice Financials policies and procedures and comply with themMaintain complete confidentiality with regards to customer accounts, loans and bank relationshipsProject a positive image of Choice Financial when representing the organizationActively support management and organizational goalsInteract with other employees to promote teamwork, communications, trust and respectAdapt to meet the ever-changing customer and community needsPerforms duties outside normal scope as assignedRelated Skills & Key CompetenciesLeads as a team player with excellent interpersonal skills and develops partnershipsTakes initiative by proactively identifying what needs to be done and actsCommunicates effectively with excellent written and oral communication skillsPromotes and administers change and accepts diversityExhibits problem-solving, analytical thinking, and decision-making skillsFosters open communicationFollows policies and proceduresProficient computer skills including Microsoft Office (Word, Excel, Access)Must work in an efficient, systematic wayMust display consistency, thoroughness, attention to detail, and strong organizational skillsUse sounds judgment in prioritizing tasks to work under tight deadlinesEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)#J-18808-Ljbffr

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