NOC Engineer

About Us: Lincoln IT is a dynamic and innovative technology company dedicated to delivering cutting-edge solutions to our clients. We are currently seeking a skilled and motivated Network Operations Center (NOC) Engineer to join our team of experts. If you're passionate about network infrastructure, problem-solving, and maintaining seamless operations, this could be the opportunity you've been waiting for.Position Overview: As a NOC Engineer at Lincoln IT, you will play a crucial role in ensuring the stability, security, and performance of our clients' networks. You will be responsible for monitoring network systems, diagnosing and resolving issues, and collaborating with cross-functional teams to provide exceptional support. The ideal candidate is a proactive problem-solver with a strong technical background in network operations.Responsibilities:Monitor network infrastructure using various network management tools to ensure uptime and performanceDetect and troubleshoot network incidents, identifying root causes and implementing timely resolutionsEscalate complex technical issues to senior team members or appropriate departments for resolutionCoordinate with internal and external stakeholders to ensure effective incident response and communicationMaintain accurate documentation of network incidents, configurations, and resolutionsParticipate in on-call rotation to provide 24/7 support for network-related emergenciesContribute to the continuous improvement of network monitoring processes and toolsRequirements:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)Proven experience as a NOC Engineer or similar role in a fast-paced environmentStrong knowledge of network protocols, topologies, and architecturesFamiliarity with network monitoring tools and technologies, Automate would be idealExcellent problem-solving skills and the ability to analyze and troubleshoot complex network issuesEffective communication skills, both written and verbalAbility to work independently and collaboratively within a teamIndustry certifications such as CCNA, CCNP, or equivalent are a plusExperience with scripting languages (Python, Bash) is an advantageWhat We Offer:Competitive salary and benefits packageProfessional development opportunities and certification supportCollaborative and inclusive work environmentOpportunities to work on cutting-edge technologiesChance to grow your career with a forward-thinking companyIf you're excited to contribute your skills to a dynamic team and be part of our mission to deliver excellence, we encourage you to apply. Join us at Lincoln IT and take your career to the next levelPowered by JazzHRHC2jZMBdlJ#J-18808-Ljbffr

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