Services Engineer

3 weeks ago

Conshohocken, United States The Kendall Group Full time
Services Engineer - Kendall Electric

About The Kendall Group

The Kendall Group seeks a talented, creative, self-motivated individual for our Services Engineer position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Networking & Services Manager, the primary responsibility of the Services Engineer is to provide automation technology service for Kendall's Connected Services (KCS) Group, as part of our paid service agreements. The service offerings will include Installed Based Evaluations (IBEs) of Automation Equipment, Drive Start-Ups, and Automation, Control, Software and Server support. These are service offerings as both an Authorized Services Provider program with Rockwell Automation and as a representative of Kendall Connected Services.

Exciting work you will do:

The essential duties and responsibilities of the Services Engineer position will consist of, but are not limited to, the following:

  • Work with our manufacturing customers to evaluate needs, define a Scope of Work & provide on-site services to help accomplish specific automation goals
  • Provide phased proposals & implement software solutions that support Digital Transformation and Manufacturing 4.0 goals of our customers
  • Provide other evaluation, project, and service proposals based on additional customer needs
  • Independently complete the services defined and committed to in any proposal scope of work
  • Effectively manage customer expectations and complete on-site work on a time and material type basis for various services and solutions
  • Prepare and provide summary and final customer documentation at completion of work
  • Other duties as assigned
Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Teamwork and Collaboration
  • Decision Quality
  • Displaying Technical Expertise
  • Time Management
  • Safety Conscious
What you'll need:
  • Experience:
    • Understanding and 5+ years' experience in programming Automation Equipment with emphasis on Rockwell Automation including ControlLogix, CompactLogix, MicroLogix, SLC 500, FactoryTalk View ME/SE, and associated networks and software
    • Familiar with test equipment including multimeters, oscilloscopes, meggars, and other
    • Basic understanding of Electrical and Mechanical principles
    • Familiar with Electricity and Safety Standards for safe electrical work environments
    • Knowledge of Industrial Networks (Ethernet/IP)
    • Strong Automation Control / HMI application knowledge
    • Knowledge of motor control, harmonics, regeneration, motion control and mechanical solutions
    • Knowledge and understanding of Safety and Sensing concepts
    • Able to read an electrical one-line diagram
  • Education: Bachelor's degree in engineering or Technology diploma in related technical field, or equivalent experience
  • Analytics/Computer Skills: Proficient with Automation and Controls design and layout software; Microsoft Office Suite; basic understanding of motor control, harmonics, and regeneration; basic understanding of motion control and mechanical concepts and solutions
  • Organization Skills: Excellent work ethic; good verbal, time management and communication skills; ability to work independently and as a part of a team
  • Cross-functional skills: Ability to work effectively in a team environment; ability to explain your work and/or train others
  • Communication Skills: Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to frequently lift/move up to 50lbs.
    • Ability to stand/walk/lift during entire work on concrete if at customer site.
  • Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time; the noise level in the work environment is consistent with that of a manufacturing company
Qualifications we prefer but don't require:
  • Computer Skills: Experience with FT AssetCentre, FT Historians, OEE Applications, and VMWare, CAD
  • Experience: Configuring and/or troubleshooting ControlNet, DeviceNet, DH+


The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.

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