Client Support Representative

4 weeks ago

Boston, United States Alpha Ascension Inc. Full time

Are you looking for a long term stable career? Are you looking for opportunities for advancement? Want to work in an industry-leading company where hard work pays off?

Alpha Ascension is a company established on the concept of community, innovation, and exceeding our customers expectations. We want our Client Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth, mentorship, and most importantly fun

Our ideal candidate is:

  • A motivated self-starter
  • A fast learner
  • A go-getter
  • A big thinker
  • A team player

Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients in powering their homes with clean renewable energy. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless

Client Support Representative Duties:

  • Effectively communicate the value of 100% clean renewable energy directly to potential new clients
  • Resolve client issues with empathy and effective solutions
  • Accurately keep a record of client information
  • Establish, manage and grow relationships with various prospective external clients
  • Educate the economic and health benefits of clean energy initiatives on our local communities
  • Collaborate with management staff to set goals
  • Participate in ongoing training for compliance purposes and new sales techniques

Requirements:

  • People person with exceptional verbal communication skills
  • Prior client relations, customer service,  sales, or client support preferred
  • Ability to work effectively in team situations, and establish strong relationships
  • Desire to be successful and grow professionally
  • Passion for clean energy, making a difference and reducing the carbon footprint

You will Gain:

  • A deep understanding of the renewable energy space
  • Business mentorship and access to professional development
  • Hands on startup experience in clean energy
  • Client relationship building and sales tactics
  • Potential for growth based on individual performance metrics

#LI-Onsite

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