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Banquet Server

3 months ago

San Antonio, United States Zachry Hospitality Inc Full time

** Zachry Hospitality**

** Banquet Server (Full-Time) Hilton Palacio del Rio Hotel**

San Antonio, TX 78205

**Job Purpose:**

To set up banquet room, deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

**Job Responsibilities:**

* Set up banquet room as instructed by Banquet Captain to include linen, service ware and glassware, and set up back of the house supplies for banquet event.

* Attend pre-shift meetings to review group name, number of people, information on group, go over basic service etiquette, review event menu, and server should introduce themselves to guests.

* Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.

* Set/display food and beverages on buffet tables for delivery to function guests requiring buffet service. Requires pushing large wheeled tables to and from the function room area.

* Carry trays up to 50 lbs. Serves food, beverage and condiments/accompaniments to banquet and function clientele in a friendly and courteous manner to ensure guest satisfaction.

* Quietly removes china, glassware and silverware from tables at the end of the meal period. Delivers dirty china, silver and glassware to kitchen stewards area.

* Greet and introduce yourself to guests and respond to requests in a friendly and courteous manner.

* Other duties as assigned.

**Job Skills:**

* Basic knowledge of the banquets operations including food, beverages, service techniques, and guest interaction.

* Knowledge of the appropriate table setting and service ware.

* Ability to communicate in English with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, to collect accurate information, and to resolve problems.

* Ability to work under pressure and deal with stressful situations during busy periods.

* Ability to stand, walk and continuously perform essential job functions on a variety of shifts, for extended periods of time.

* Ability to listen, and communicate effectively.

* Hearing and visual ability to observe and detect signs of emergency situations.

* Ability to push/pull cart/ table weighing up to 150 lbs.; grasp, lift to waist and carry items weighing up to 50 lbs.

**Qualifications Standards**

**Education:**

High school graduate or equivalent preferred.

**Experience:**

Previous food service experience preferred.

**License/Certificates:**

Food Handlers Certification required.

TABC required.

Zachry Hospitality offers an industry leading benefits package for our Team Members including:

* Medical, Dental and Vision Insurance

* Life Insurance

* 401k

* Paid Leave

* Referral Bonus Program

* Employee Assistance Program

* Paid Time Off Program

* Hotel Discount Program

* And Many More