HiEd Classroom Modernization Specialist

3 weeks ago

Chicago, United States CDW Full time

The CDW•G Classroom Modernization Specialist will be responsible for evangelizing key education initiatives around learning space modernization to their CDW•G Education sales teams and the customer base they support. This role will collaborate with the partner education teams and CDW•G Education Management to drive initiatives and solutions to coworkers and customers. Working with the leading OEM’s in the industry, the role will serve as a critical OEM agnostic voice to customers as they make purchase decisions to transform their learning spaces. The Classroom Modernization Specialist will be educated on all new technology platforms including; audiovisual, furniture, and STEAM tools and they will be responsible for delivery ongoing training and support to their teams. Responsibilities:

Participate in daily customer conference calls with Account Managers and Field Executives

Work in conjunction with Partner Managers to assist and execute strategic plans Responsible for answering presales and post sales technical questions

Educate account managers on products and resources to help them become as self-sufficient as possible

Create Bill of Materials (BOM) for self install projects

Responsible for reviewing quotes and orders

Assist partners with training activities and further relationships with hardware manufacturers

Maintain knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW-G

Display Technology

Interactive AV Technology

Casting & Control Systems

Video Conferencing

Furniture

Provide oversight, recommendations, and solutions for customer proposals and RFP’s

Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings

Recommend sales tools to assist account managers in providing solutions to their customers

Establishing, growing and maintaining partnerships with education institutions and other alliances to support the organization’s goals.

Create feedback systems to gather input from school leaders and other educators, ensuring that this information is being used to drive solution updates and improvements. Ensure CDW•G incorporates client and end-user feedback to continuously improve our offerings, services especially on professional learning experiences.

Capable of validating importance of instructional knowledge in the development of CDW•G sellers and providing mentoring & assistance in this area to others on the team Build strong relationship with partner field and inside sales teams

Mentor CDW•G sellers on best practice messaging to their customers

Represent CDW•G by attending and presenting at conferences and events

Outbound calling to potential and established customers on a daily basis

Ability to establish and expand relationships with key executives and decision makers within each customer and territory

Demonstrate ability to close sales and overcome customer objections

Ability to position CDW’s solutions as a strategic advantage to our customers’ long term needs

Develop and maintain exceptional consultative relationships with existing customers Maintain CDW’s values and Philosophies of Success

Minimum Qualifications

Bachelor’s degree required

3 years experience in Education IT Sales and/or Marketing with responsibility for monthly & quarterly sales targets

Proficiency with Microsoft Office: MS Word, Excel, PowerPoint etc.

Basic computer skills (e.g., use of mouse, keyboard, e-mail)

Other Required Qualifications

Excellent communication and presentation skills

Ability to communicate effectively with partner, CDW and customer executives.

Demonstrated ability to multitask

Preferred Qualifications

CTS certification, Crestron certification

Established relationships and 4+ years experience selling in Higher Education and/or the K12 community

Established track record of successful quote driven sales attainment

Outstanding phone, platform speaking and presentation ability

Familiarity in directing and maintaining enterprise-level sales proposals and contracts Strong working knowledge of the Education market with a focus on additional learning Strong knowledge of CDW’s position and ability to execute solution focused marketing programs effectively

Familiarity with CDW SPS pipeline management, and forecast delivery tools

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