Operational Specialist

3 weeks ago


Trenton, United States GForce Life Sciences Full time

GForce is seeking an experienced, Operations Specialist, to join our growing pharmaceutical client. This consultant will support the day-to-day operations of the administrative support program, providing program management & operational assistance in what is a fast-paced day-to-day environment with frequent interaction with customers (400+ leaders) and ~40 administrative professionals.

Responsibilities

Supporting the admin support program on day-to-day operations including but not limited to:

  • Developing and communicating operational best practices
  • Fielding leader questions
  • Leading regular meetings with admin to understand bandwidth and challenges
  • Assisting with issue escalations
  • Maintaining and distributing Executive Support Chart
  • Monitoring leader satisfaction and maintaining Feedback Records
  • Contacting new leaders to introduce admin support program
  • Compiling monthly and annual metrics for about 40 admin and program management
  • Leading onboarding activities for new admin including orientation and software access
  • Monitoring of leader satisfaction
  • Coordinate transitions of tasks or workloads between admin

Qualifications

  • Bachelor's degree
  • 3+ years of experience, within the administrative support professional demographic - can be Admin Service Manager, Staffing for Admin roles or other relevant experience
  • Experience in Pharmaceuticals is a plus

Term & Logistics

  • 12-month contract to start with the opportunity to extend
  • Hybrid 3 days onsite in Princeton NJ
  • 1- 2 Video Interviews - 2 weeks from the offer to start
  • Healthcare Benefits Available

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