Operational Specialist
3 weeks ago
GForce is seeking an experienced, Operations Specialist, to join our growing pharmaceutical client. This consultant will support the day-to-day operations of the administrative support program, providing program management & operational assistance in what is a fast-paced day-to-day environment with frequent interaction with customers (400+ leaders) and ~40 administrative professionals.
Responsibilities
Supporting the admin support program on day-to-day operations including but not limited to:
- Developing and communicating operational best practices
- Fielding leader questions
- Leading regular meetings with admin to understand bandwidth and challenges
- Assisting with issue escalations
- Maintaining and distributing Executive Support Chart
- Monitoring leader satisfaction and maintaining Feedback Records
- Contacting new leaders to introduce admin support program
- Compiling monthly and annual metrics for about 40 admin and program management
- Leading onboarding activities for new admin including orientation and software access
- Monitoring of leader satisfaction
- Coordinate transitions of tasks or workloads between admin
Qualifications
- Bachelor's degree
- 3+ years of experience, within the administrative support professional demographic - can be Admin Service Manager, Staffing for Admin roles or other relevant experience
- Experience in Pharmaceuticals is a plus
Term & Logistics
- 12-month contract to start with the opportunity to extend
- Hybrid 3 days onsite in Princeton NJ
- 1- 2 Video Interviews - 2 weeks from the offer to start
- Healthcare Benefits Available
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