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Library Associate #24C-6

2 months ago

Redwood City, United States city of redwood city Full time

The Redwood City Public Library is looking for a community-centered, values-driven person who will deliver active and engaged customer service, with a focus on supporting self-service and delivering a top-notch experience for each visitor of the library. The ideal candidate will work well with others to achieve goals in a fast-paced, innovative team environment. The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users. This selected candidate will work 5-15 hours per week including nights and weekends, at any of our library facilities – Redwood City Downtown Library, Redwood Shores Branch Library and Schaberg Branch Library. Typical duties may include, but are not limited to the following: Greet customers when entering and leaving the library; Provide customer service at all service points; Assist customers with self checkouts and other self service needs; Perform library services using new technologies; Issue library cards to new customers; Collect fines and fees; answer routine in-person and telephone information questions; Explain library policies and resolve problems and complaints; Assist customers with computers and other devices; Follow opening and closing procedures; Assist in preparation and maintenance of displays of library materials; Collect statistics; Assist with preparing library materials for circulation; Perform routine clerical assignments and perform related duties as assigned. #J-18808-Ljbffr