Member Services

3 months ago


Stevens Point, United States Stevens Point Area YMCA Full time

Job Type

Part-time

Description

Pay: $10.17/ hour

Shifts are flexible, with a goal of consistency.

Share your enthusiasm and customer-focused work with our members by providing timely and accurate information to members and guests. Assist Member Services Director in creating and implementing member-focused policies and procedures. Facilitate training while providing leadership to Member Services Associates. Process accurate day to day operations such as registrations, sales, and refunds.

Requirements

Qualifications:

  • Established history of positive customer service experience.
  • Skilled in use of Microsoft Office.
  • Proactive in seeking answers to member and guest inquiries.
  • Ability to thrive in a fast paced environment.
  • Comfortable managing multiple tasks simultaneously.
  • Strong communication skills, with a "listen-first" mentality.
  • Willingness to help others - members, guests, and coworkers.
  • Consistently displays our core values: Caring, Respect, Responsibility, and Honesty.


Salary Description

$10.17/hour

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