Logistics Services Support Coordinator

2 weeks ago


Columbus, United States VetJobs Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

We have an exciting opportunity for a Logistics Support Coordinator to support multiple levels of customer interaction and serve as a location point of contact to one of our largest strategic DGF customers with a complex supply chain. This position will be based at the customer location in New Albany, Ohio

Key Responsibilities:

Daily tracking and monitoring of all customer's shipments to include milestones for all inbound capital/critical support items
Shipment processing within customer's SAP system
Arrange transportation between offsite warehouse and multiple docks at customer's location
Provide recommendations for process improvements
Coordination with contracted carriers and warehouse 3PLs within the designated timeline in the Service Level Guidelines (SLG)
Monitoring of all Capital & EDB traffic inbound and outbound
Serves as a 1st level of escalation and drives issues to resolution
Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Drive collaboration with freight forwarding business units and external partners to craft solutions to meet customers changing needs and expectations

Additional Qualifications/Responsibilities

Skills / Requirements:

Preferred Bachelor's degree or combination of experience and education combined
Previous experience in the transportation or supply chain logistics industry preferred
Ability to proactively identify value opportunities, take initiative, and act collaboratively with internal and external stakeholders
Excellent communication and presentation skills; oral and written
Strong capability to sell concepts, ideas, and continuous process improvement opportunities to internal and external stakeholders
Self-directed and assertive; with the ability to prioritize workloads and manage concurrent projects and timelines
SAP and AES experience a plus
Very strong MS Office skills such as Excel, Word, PowerPoint and Outlook
3PL and / or 4PL experience is a plus
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