Receptionist - LIMBO/PRN

Westminster Canterbury of Lynchburg, a 5-Star rated Continuing Care Retirement Community in Central VA is seeking a Receptionist to join our team LIMBO/PRN position available with complete benefits package including Medical, Dental, Vision, Paid Time Off, 403B with company match, and more. Shifts for both days and nights (night shift includes shift differential).

• Serve as the Receptionist for all of Westminster Canterbury, greeting residents, visitors and employees alike, always with a smiling, friendly face, determining what assistance and/or information can be provided to them, and seeing that they receive it in a timely and courteous fashion.
• Handle multiple telephone assemblage to include switchboard, front desk, security, paging, and elevator phones.
• Serve as information resource center regarding facility and activities.
• Refer messages to appropriate personnel.
• Monitor life safety systems and respond to emergencies and other contingencies in accordance with established facility procedures.
• Monitor surveillance camera and the SARA life safety system concurrent with responding to emergency alarms.
• Ensure all door alarms and security gate are appropriately secured with the assistance of security personnel.
• Perform multiple clerical responsibilities.
• Update current resident listing daily.
• Provide changes to resident database to reflect resident departures and arrivals when transferred within the community, on leave, or in hospital.
• Assist residents with ambulation and communication needs.
• Sell meal tickets and postage stamps, sort/distribute mail and publications, and receive and notify residents/employees of package deliveries.
• Balance cash and charge receipts and forward to Accounting.
• Monitor and ensure smooth flow of traffic under bridge area with assistance of security personnel.
• Participate in new employee training.
• Secure keys to storage building and independent living activity department.
• Assist van driver with scheduling of appointments and referrals.
• Maintain the schedule for company vehicles, checking keys in and out upon request.
• Provide daily AOC reports involving residents to designated administrative staff.
• Process and retrieve various computerized reports.
• Arrange guest room reservations for residents and family members.
• Create and maintain an atmosphere of warmth, personal interest and a positive, calm environment.
• Perform other related duties incidental to the work described herein.

Requirements

Educational requirements

• High School Diploma

Prior experience as a receptionist, switchboard operator, office or clerical experience preferred.

Westminster Canterbury of Lynchburg is committed to best practices for infection control; therefore, we will require all team members to receive the influenza and COVID-19 vaccines.

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