Mac Desktop Engineer

3 weeks ago

Foster City, United States ICONMA Full time

Mac Desktop Engineer

Location: Foster City, CA /Hybrid

Duration: 6 Months

Description:

Job description:

This position is part of the IT department at Client and belongs to the Endpoint Engineering team. As a Client Mac Desktop Engineer, you will play a pivotal role in promoting the best possible employee experience and the highest levels of productivity.

Your responsibilities will include the evaluation, recommendation, design and engineering of products utilizing the industry’s leading technologies. Working within a dynamic team, you will be surrounded by exceptional peers, engaging in diverse and challenging tasks that offer ample opportunities for continuous learning and professional growth.

Key responsibilities:

Design and engineer macOS systems adhering to Client standards for optimal performance and stability

Develop, engineer, and evolve macOS computer policies, configurations, and workflows

Diagnose advanced issues arising during the integration of macOS with third-party hardware and software, conducting root cause analyses

Collaborate with cross-functional teams to deliver macOS solutions that are not only reliable and secure but can also operate seamlessly at scale

Continuously analyze current processes and procedures, providing recommendations for maintenance or improvements to enhance efficiency

Create comprehensive documentation, including standard operating procedures, configuration guides, and knowledge base articles, ensuring clarity for both technical and non-technical stakeholders

Stay current with industry trends and advancements in macOS technologies to recommend and implement improvements

Required Skills:

A minimum of 5 years of hands-on experience supporting macOS within a large enterprise environment

Proficiency in administering Jamf Pro for comprehensive computer management

Outstanding product and industry knowledge of macOS, demonstrating a deep understanding of its functionalities and best practices

Proficiency in Bash or Python scripting for efficient automation and system customization

Familiarity with software development environments and tools commonly used by software developers on macOS

Ability to research and drive complex technical solutions comprising multiple technologies

Excellent communication skills, with the capability to articulate technical information effectively to both technical and non-technical stakeholders

Preferred Skills:

Hands-on experience with Service NOW, demonstrating proficiency in utilizing this platform for efficient IT service management

Certifications in macOS administration or JAMF 300+, highlighting a commitment to professional development and mastery of relevant technologies

Experience with Google Admin MDM, showcasing proficiency in managing and optimizing mobile devices within a Google ecosystem

Knowledge of DevOps practices and tools, showcasing an understanding of collaborative and automated software development processes

 

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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