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Client Service Representative

2 months ago


Hilliard, United States Event Horizon Dynamics Full time

We are currently hiring for an Entry Level Client Service Representative who will play a crucial role in delivering exceptional service to our clients. This position is ideal for recent graduates or individuals looking to start a career in client service and support. You will receive comprehensive training and gain hands-on experience in managing client interactions and resolving issues.Key Responsibilities:Client Interaction: Provide excellent customer service by responding to client inquiries, resolving issues, and addressing concerns in a timely and professional manner.Support Services: Assist clients with product or service information, helping them understand features and benefits.Issue Resolution: Identify and resolve client issues efficiently, ensuring high levels of satisfaction.Data Entry: Maintain accurate client records and update information as necessary.Feedback Collection: Gather client feedback to help improve services and customer experience.Team Collaboration: Work closely with team members and other departments to ensure client needs are met effectively.What We're Looking For:Recent Graduates: Ideal for those who have recently completed their degree and are starting their career.Strong Communicators: Excellent verbal and written communication skills.Problem Solvers: Ability to address and resolve client issues with a positive attitude.Organized and Detail-Oriented: Strong organizational skills and attention to detail.Customer-Centric: A focus on delivering exceptional service and creating positive client experiences.Team Player: Ability to work collaboratively within a team environment.Motivated: A proactive and enthusiastic approach to learning and professional growth.Why Join Us?Career Advancement: Opportunities for career progression and development within the company.Comprehensive Training: Receive extensive training to build your skills in client service and support.Supportive Environment: Work in a positive, team-oriented atmosphere where your contributions are valued.Competitive Compensation: Enjoy a competitive salary with performance-based incentives.Dynamic Work Environment: Engage in a vibrant work environment with opportunities to grow and succeed.