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Strategic Advisor

3 months ago

Cockeysville, United States Kermit PPI Full time

Strategic Advisors are responsible for all client engagement after clients sign up for our services. Strategic Advisors ensure timely execution and implementation of projects and our software application and suggest adoption of additional Kermit solutions to meet a client’s individual needs. Specific duties include: Provide onsite and remote project management Successfully manage the relationship with the client and all hospital stakeholders Perform risk management to minimize project risks Present monthly, quarterly, and annual business reviews with clients for customer success and supply chain advocacy

Utilization of Kermit Transact to monitor client trends with vendors, audit issues, waste. Issues and opportunities documented and brought to the attention of the client primary point of contact Utilization of Kermit Classify and Kermit Insight to monitor client trends, savings opportunities Produces scorecards, reports, and KPIs

Attend client meetings, surgeon meetings, and vendor meetings Subject matter expert in the category of Physician Preference Item (e.g. Spine implants, Total Joint implants, Cardio Rhythm Management implants etc.) with the surgeons, clients, and vendors Organize and run the kickoff meeting, slide deck, and presentation Meet with clients to discuss savings opportunities and move them to new projects Meet with clients to discuss desired features and modifications to the application Liaise with product development team to bring new features to clients Maximize client revenue by moving them toward adoption of additional Kermit modules and use of Kermit in additional division/service lines (bonus activity) Maximize client revenue by moving them to additional division/service lines renegotiation projects (bonus activity) Build renewal success roadmap and manage subscription renewal (bonus activity) Travel Requirements: Strategic Advisors should expect to travel between 10% to 25% of the time depending on each client’s tolerance for on-site meetings.

Education and Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal colleagues and external clients Preferred 3 - 5 yrs. experience in a project/product management role in a mid-to-large enterprise setting Preferred 3 - 5 yrs. experience working with medical devices (preference to multi-vendor exposure) Preferred 2 yrs. experience in a consultative / leadership role managing full life-cycle client engagements (products or services) Preference given to PMI or Scaled-Agile certifications (i.e. PMP, CAPM- Agile, SAFe Practitioner) Functional workflow experience with business process-mapping using graphical software tools (i.e Visio) Demonstrated C-Suite experience with presentation development and facilitation Preference to contract negotiation and change management skills Proficient user of Microsoft Office suite. Proficiency with Microsoft Excel required Mustbe abletowork under pressure andmeetdeadlines,whilemaintaininga positive attitude and providing exemplary customer service Abilitytowork independently and to carry out assignmentstocompletion within parameters ofinstructionsgiven,prescribed routines,and standard accepted practices Must be able to provide time estimates for project completion as projects are assigned High school diploma or GED required

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