IT Infrastructure Manager

3 weeks ago

Garden City, United States CareerBuilder Full time

IT Infrastructure Manager

Amalgamated Sugar Company-Boise, Idaho

The IT Infrastructure Manager plays a critical role in ensuring the smooth operation, security, and scalability of the Companys technology infrastructure. The IT Infrastructure Manager is responsible for IT and OT network management and technical performance including hardware, operating system, middleware, server administration tools, and application server environments. The IT Infrastructure Manager will work with Network and Middleware Engineers to design, implement, and oversee the Companys server and network infrastructure and to contribute to the creation and enforcement of IT/OT standards, guidelines, policies, and procedures. The individual will be responsible for day-to-day operations of the infrastructure systems at the Company and for system administration support during implementation of new functionality supporting business area requirements. This position will report to the Director of Information Technology.

This role requires a dynamic individual who can balance technical expertise with strategic thinking. The IT Infrastructure Manager must be adaptable, proactive, and capable of driving positive change in a fast-paced manufacturing setting.

The Amalgamated Sugar Company is built on innovation and is a proud leader in the sugar industry and that can only happen with the best people. Qualified candidates need to be dynamic and need to be able to work successfully in a fast paced, fluid environment.

PRIMARY RESPONSIBILITIES AND INFLUENCE

Lead the infrastructure team located in Boise Corporate office as well as in remote location offices

Oversee the design, implementation, and maintenance of the Companys IT and OT network infrastructure including wired and wireless networks, switches, firewalls, etc.

Oversee systems management functions including incident management, fault isolation resolution, security management, and systems and network integration

Provide strategic and operations leadership for the development and execution of an IT and OT infrastructure strategic plan, considering business needs, scalability, security, and cost-effectiveness

Provide leadership, direction, and guidance for creating and maintaining productive work environment, ensuring staff have the appropriate skills and tools to perform their jobs

Provide oversight/leadership of configuration management, troubleshooting, and systems management methodologies and practices

Oversee backup and disaster recovery system management functions

Forecast demand for storage, computing, and network capacity and proactively take appropriate actions

Research and recommend technology and solutions for IT and OT Infrastructure with a focus on process improvement, automation, and optimization

Manage Vendor relationships and maintenance contracts for IT and OT Infrastructure

Maintain infrastructure equipment inventory and manage hardware lifecycle

Ensure that IT governance, audit, and compliance requirements are met

Understand and manage IT security policies and best practices

Work with IT Director and other management as appropriate to draft/manage standards, guidelines, policies, and procedures

Participate in on-call support as required

Ability to work with and influence others in a professional and positive manner

Foster an environment that encourages teamwork, empowerment and collaboration, both internally and externally

Lead by example, maintains an even temperament under pressure

High integrity and honesty, promote ethical behavior and trust in all actions

Creative and change-oriented, is an assertive, energetic self-starter

Above average written, oral and facilitation skills, ability to articulate detailed information in a clear and concise manner

Excellent listener with empathy to peer, customer or employee concerns and aptitude for necessary follow-up actions

Convey information in understandable terms at all levels of the organization

MINIMUM EDUCATION AND EXPERIENCE

Bachelor of Science, Computer Science, Information Technology, Engineering, or a closely related field, or equivalent combination of education and experience

Minimum 10+ years of directly relevant technical experience (IT and OT)

Minimum 5+ years direct supervisory experience in a management administrative capacity or advanced technical leadership

Bilingual ability a plus

Proven experience in managing IT and OT networks, preferably in a manufacturing environment

Strong understanding of networking principles, security measures, IT and OT systems, and network architectures.

Knowledge of principles and practices regarding networking, computer hardware, and software systems with an emphasis in diagnostic and troubleshooting techniques

Strong Leadership and interpersonal skills

Solid project management skills

Understanding of related industry standards and best practice frameworks

Proven analytical, problem solving, and troubleshooting skills

Excellent written and verbal communications skills

Ability to work collaboratively with technical and non-technical team members

Ability to establish and maintain effective working relationships with managers, business office teams, and external suppliers/vendors

Experience managing complex projects in demanding business situations

Ability to effectively prioritize and execute tasks as needed

Ability to analyze data, provide business intelligence, and recommend appropriate actions/tasks

Experience with implementation and support of high-volume and high-availability systems

Ability to understand system performance configuration and tuning techniques

Based out of Boise, ID with routine travel required to regional locations

Amalgamated Sugar Company is an Equal Opportunity Employer

Interested candidates should submit a cover letter and resume to Human Resources at careers@amalsugar.com

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Experience level:

5 years

Schedule:

8 hour shift

Monday to Friday

Ability to Relocate:

Boise, ID: Relocate before starting work (Required)

Work Location: In person

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