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Tier 1 Payroll Support Specialist

4 months ago

West Chester, United States PrimePay Full time

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Tier 1 Payroll Support Specialist. The Tier 1 Payroll Support Specialist is responsible for building and solidifying relationships with our clients. Because our clients aren't just a number, they're family.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution

* This position is full-time in office at our corporate head quarters in West Chester, PA.

A day in the life of a Tier 1 Payroll Support Specialist may vary, but you can always count on:

  • Being the primary contact for processing our client's payrolls and providing online payroll support
  • Guaranteeing payrolls are processed timely and accurately
  • Processing new hires, changes, deductions, etc. for the clients
  • Provide technical support, answer questions, and troubleshoot any issues
  • Completing adjustments, as needed, to help with tax compliance
  • Assisting with quarterly and annual reporting requirement
If this sounds like you, then you probably have these qualities we're looking for too. We need someone who:
  • Is a great problem solver and has proven customer service skills
  • Has a shining attitude and is optimistic
  • Knows their way around a computer
  • Isn't afraid to jump into a new software program (must be tech-savvy)
  • Finds multi-tasking second nature
  • Can't wait for the next level of their career
PrimePay Offers:
  • A competitive salary in the $20 - $25/hour range based on experience
  • Access to personal, group training and career advancement
  • Leadership development through individualized support and career mentoring
  • Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD