Order Management Specialist

4 days ago


Everett, United States Fortive Corporation Full time

The role of the Order Support Specialist is to manage new international transactions received from Fluke distributor, customers, subsidiaries, service centers and supplier globally. Tasks include internal and external customer support, expedite orders, track status, perform telephone support, monitors contract commitments, prepare documentation and ensure compliance with domestic and international export regulations. Responsible for Country level customs requirements, and customer specific account profiles. Works with carriers and freight forwarders to meet logistical needs of all international customers.

Regularly works with Sales, Operations and Finance, providing guidance and problem resolution. This is a critical customer contact position that requires strong oral and written communication skills. Standard Work: Ownership of Order to Cash: Monitors sales order system to ensure that sales orders are received and booked correctly. Tracks sales shipment, delivery, invoicing, and backlog activities, as well as internal metric. Responds to inquiries on order progress and addresses customer order issues. Support daily and visual management to identify areas in need of focus. Customer Experience: Establish an agile organization with strong work ethics and use of FBS systems, optimize customer interactions to align with customer’s ideal experience exceeding expectations by cultivating and strengthening long term relationships. Responsibilities: The candidate will be an innovative collaborator who thrives in a customer solution-centric approach to business. Act as an advocate for Fluke and our customers, providing a best-in-class experience. Work with customers, distributors and sales managers to resolve internal and external customer issues Create, issue and manage all international purchase orders (POs) Oversee and ensure that all internal deadlines are met as it relates to established expectations Ensure all POs and their related documents are accurate and in compliance with company and international regulations Reconcile POs against procedures, profiles, and pricelists for data accuracy Interact actively and positively with cross functional teams (Shipping, Planning and Operations) to resolve customer inquiries Communicate updates to internal / external customers timely and thoroughly both verbally and in writing Partner with Finance on Letter of Credits and complex International payment terms Work with carriers and freight forwarders to coordinate customer’s logistics needs Research and resolve discrepancies related to delivery, price, order status, item-clarification; explaining outcomes with tact and diplomacy Conduct in-team audits of POs handled by other team members Assist in all other departmental responsibilities as requested Required Skills/Abilities: HS Diploma or GED required Must have experience and working knowledge of a variety of computer software applications (MSWord, Excel, PowerPoint, TEAMS, and Outlook) Validated experience in billing, accounts receivable, financial services Ability to work hands-on in a fast-paced changing environment requiring creativity and independent judgment Organized, with attention to detail, critical thinking and strong problem-solving skills Ability to resolve issues while maintaining a professional and calm demeanor Strong interpersonal, written and oral communications skills Highly motivated and able to work independently to meet deadlines Ability to manage competing priorities within demanding timeframes Preferred: Associates or Bachelor's degree Proficient with Oracle or equivalent system Bilingual in Spanish Experience with Letter of Credits/Bank Bonds Understanding of:

Freight forwarder and small parcel movements Incoterms International compliance

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

#J-18808-Ljbffr



  • Everett, Washington, United States Fortive Full time

    Responsible for Order Management; working with direct customers, subsidiaries, and service centers. Includes contract review and negotiation of correct price, item numbers, quantities, agreeable payment terms and FOB. Also facilitate expedite requests, telephone support, contract commitments, and process returns. Regularly works with Sales, Operations and...

  • Order Processor

    1 month ago


    Everett, Washington, United States Fortive Full time

    As an Order Processor with Material Strider Duties at our company, your main goal is to ensure accurate and timely processing of orders and efficient handling of material flows to meet customer demand and support our business objectives. Your role will be necessary in maintaining order, organization, and overall operational efficiency in our business.Primary...


  • Everett, Washington, United States Funko Full time

    Funko OverviewWelcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.But what does Funko do?Funko is a purveyor of pop culture, making and selling license-focused collectibles. We're...


  • Everett, United States Indotronix International Corporation Full time

    Indotronix is seeking a Onsite Job - Retail Sales Specialist C for a Job Opportunity in Everett, Washington. Clearance Required : No Position comments: Shifts: 1st Onsite/remote/hybrid: 100% onsite Physical demands (if any): Ability to lift 35 pounds. • Be comfortable being on your feet for multiple hours a day. Job Description : We are currently looking...


  • Everett, United States Indotronix International Corporation Full time

    Indotronix is seeking a Onsite Job - Retail Sales Specialist B for a Job Opportunity in Everett,Washington. Max Pay: $22/hr on W2 Job Description : Regular and predictable attendance is required We are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail Sales Specialist...


  • Everett, United States PDS Defense Full time

    **Sales & Marketing** **Retail Sales Specialist B - Job ID# 206204** Everett, WA Posted: 6/5/2024 Job Description Job ID#: 206204 Job Category: Sales & Marketing Position Type: Associate - W2 Duration: 52 Shift: 1 Positions Available: 2 **PDS Defense, Inc. is seeking a Retail Sales Specialist B, in Everett, WA.** **Job Description:** We are currently looking...


  • Everett, United States ICONMA Full time

    Retail Sales Specialist B Location: Everett, WA Duration: 12 Months Retail Sales Specialist Duties & Responsibilities: Open/close store. Ensure high level of customer satisfaction through excellent customer service. Follow and achieve sales goals on a monthly, quarterly and yearly basis. Respond to emails and communication from customers and...


  • Everett, United States BRIOTECH Inc Full time

    As the Customer Experience Specialist, you will be responsible for overseeing all customer interactions, and ensuring a seamless and positive experience. You will work closely with our customer experience and marketing teams to handle customer inquiries, resolve issues, and provide exceptional support to enhance customer satisfaction and loyalty. ...


  • Everett, Washington, United States Chipton-Ross Full time

    Chipton-Ross is looking to hire 2 Retail Sales Specialists for a temporary role in Everett, Washington. *This position requires you to be present in person. RESPONSIBILITIES: We are currently seeking a motivated individual interested in joining our team as a Retail Sales Specialist. Our ideal Retail Sales Specialist is a driven, outgoing individual with...


  • Everett, United States Medix Full time

    This is a REMOTE opportunity for anyone with Utilization Management experience with benefits and weekly pay!! The Utilization Management Specialist implements, maintains and executes procedures and processes by which Optum performs its referral and authorization process. This position responds to inquiries from patients, staff and physicians pertaining to...


  • Everett, United States Medix Full time

    This is a REMOTE opportunity for anyone with Utilization Management experience with benefits and weekly pay!! The Utilization Management Specialist implements, maintains and executes procedures and processes by which Optum performs its referral and authorization process. This position responds to inquiries from patients, staff and physicians pertaining to...


  • Everett, United States ICONMA Full time

    Retail Sales Specialist B Location: Everett, WA Duration: 12 Months Retail Sales Specialist Duties & Responsibilities: Open/close store. Ensure high level of customer satisfaction through excellent customer service. Follow and achieve sales goals on a monthly, quarterly and yearly basis. Respond to emails and communication from customers and stakeholders....


  • Everett, United States SPECTRAFORCE Full time

    Title: Retail Sales SpecialistLocation: Everett, WA 98203 (On site)Duration: 12 Months Job DescriptionWork statement is a non-managerial role, non-leadership role.Regular and predictable attendance is requiredWe are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail...


  • Everett, United States SPECTRAFORCE Full time

    Title: Retail Sales SpecialistLocation: Everett, WA 98203 (On site)Duration: 12 Months Job DescriptionWork statement is a non-managerial role, non-leadership role.Regular and predictable attendance is requiredWe are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail...


  • Everett, Washington, United States Apollo Professional Solutions Full time

    Job DescriptionPosition Type:Retail Sales Specialist Location:Everett, WA Hourly rate: $20.43 Contractor benefits: Medical, vision, Dental, 401k Job Description: Regular and predictable attendance is required We are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail...


  • Everett, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Everett, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous...


  • Everett, Washington, United States PDS Tech Commercial, Inc. Full time

    PDS Tech is currently recruiting for a Retail Sales Specialist in Everett, WAJob Title: Retail Sales Specialist Job Type: Full-time; Consultant (12 months) Location: Everett, WA 98204 Schedule: Monday to Friday; First Shift Pay Rate: $16.06 to $19.00 per hour Job Description: Duties & Responsibilities: Open and close the store. Ensure a high level of...


  • Everett, United States Medix™ Full time

    This is a REMOTE opportunity for anyone with Utilization Management experience with benefits and weekly pay!!The Utilization Management Specialist implements, maintains and executes procedures and processes by which Optum performs its referral and authorization process. This position responds to inquiries from patients, staff and physicians pertaining to...


  • Everett, United States Medix™ Full time

    This is a REMOTE opportunity for anyone with Utilization Management experience with benefits and weekly pay!!The Utilization Management Specialist implements, maintains and executes procedures and processes by which Optum performs its referral and authorization process. This position responds to inquiries from patients, staff and physicians pertaining to...