Night auditor/PM Desk Agent

3 months ago

Conshohocken, United States Crestview Management, LLC Full time

The Hotel Night Auditor/PM Desk Agent is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift and PM Shift

Key Responsibilities

  • Balance and reconcile daily financial transactions.
  • Prepare and distribute daily reports to management.
  • Assist with guest check-in and check-out processes.
  • Respond to guest inquiries and resolve any issues or complaints.
  • Perform security checks throughout the hotel.
  • Maintain accurate records of room occupancy and availability.
  • Assist with other duties as assigned by management.
Qualifications
  • High school diploma or equivalent
  • 1-2 years experience in hotel front desk or accounting preferred.
  • Strong attention to detail and ability to work independently and ask team.
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office and hotel management software
Ability to work overnight shifts, PM shifts and weekends.

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