Learning and Development Program Specialist

Learning and Development Program Specialist Join to apply for the Learning and Development Program Specialist role at Legrand AV The L&D Program Specialist will assist the design, delivery, and management of impactful learning experiences for internal teams, customers, and industry partners. This role combines instructional design expertise with program management for certifications and Legrand AV University initiatives, ensuring our training ecosystem supports sales enablement, customer success, and partner engagement. Duties And Accountabilities Assist L&D Leadership with strategic planning and program design. Manage certification programs for dealers, installers, and partners, including AV University partnerships and industry alignment. Assist instructional designers, SMEs, and others involved in training development. Oversee learning metrics, certification tracking, and reporting through LMS platforms. Lead initiatives for learning assessment and evaluation, including formative and summative assessments, gamification, and certification exams. Identify learning gaps and opportunities through empathy interviews and feedback; design and implement strategies to enhance learner experience, loyalty, and retention. Create innovative, engaging learning experiences for customers and partners, including interactive activities, simulations, and games that drive retention and knowledge transfer. Assist with instructional designanalysis, design, development, multimedia creation, and program evaluation. Transform lecture material and presentations into compelling, effective training content. Collaborate with SMEs across the organization to ensure accuracy relevance. Administer and optimize online learning platformsLe AV University, SharePoint Sites, including reporting and analytics. Develop expertise in Articulate 360 and video editing tools to produce interactive, high?quality content and learning modules. Maintain accurate archives of course documentation, certification records, and departmental tracking. Drive cross?functional collaboration to gather insights and improve efficiencies. Lead special projects related to training, enablement, and partner engagement. Provide input and guidance on instructional programs developed by Product Management Teams of Legrand AV. Stay current on emerging training technologies and methodologies. Deliver high?quality work and meet commitments consistently. Promote workplace safety and participate in safety programs and initiatives. Demonstrate core values: Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment, and Continuous Improvement. Travel occasionally for off?site training and trade show events (minimal). Job Requirements A growth mindset coupled with a strong drive to get better and be better at your craft. Expertise in the how of instructional design, including how people learn, how best to engage them, and how to leverage tools and resources to be both effective and efficient. Demonstrated ability to produce high?quality, engaging learning products, including training videos, animations, and other multimedia learning activities. Familiarity and experience with applying sound instructional design theory to the creation of L&D programs and initiatives, including online courses and Instructor?Led Training (ILT). Strong project management skills along with excellent written and oral communication skills. Ability to get work done on time, rinse and repeat. Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs. Detail orientation and excellent follow?through skills. Minimum Education And Experience Required Bachelors Degree with a minimum of 35 years of e?learning and/or traditional instructional design experience. Proven experience designing high?quality e?learning modules and delivering impactful Instructor?Led Training (ILT) that enhances retention and supports revenue growth. Strong background in curriculum development for certification programs and partner training initiatives, ensuring alignment with industry standards and business objectives. Familiarity with AV industry organizations and standards, including InfoComm, CEDIA, AIA, and BICSI, with the ability to integrate these frameworks into training programs. Demonstrated success collaborating with SMEs to create effective learning solutions with structured kick?off processes and stakeholder alignment. Preferred Qualifications Experience applying instructional techniques and design methods specifically for manufacturer product training within the AV industry. Ability to develop curriculum and training programs that showcase AV technologies, ensuring content is engaging, retention?focused, and aligned with revenue growth objectives. Familiarity with AV industry standards and organizations such as InfoComm, CEDIA, AIA, and BICSI, and the ability to incorporate these frameworks into training initiatives. Strong understanding of AV technology and equipment, with the capability to translate complex technical concepts into clear, impactful learning experiences. Special Job Requirements Ability to work flexible hours as needed particularly at planned sales and customer meetings. Working Conditions / Physical Demands While performing the duties of this job, the employee is regularly required to sit and make coordinated movements of the fingers for data entry on a keyboard. Duties will occasionally require the employee to reach above shoulder level, reach below knee level, bend, stoop, squat/kneel; and lift, push or pull up to 50 pounds. General office environment. Long?distance or air travel as needed not to exceed 10% travel. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information. #J-18808-Ljbffr