DSS Engineer
1 month ago
Mandatory Skills - Windows/Mac/ Linux
Provide client support, troubleshoot and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms.
Resolve incoming trouble tickets. Tickets are communicated through email, chat, web portal, phone calls, direct walk up and resolved in ServiceNow
Resolution including basic Operating System (Windows, Mac and Linux), hardware and Basic networking issues
Escalating to next level for assistance, if the issue is not resolved by desktop support Analyst.
Hardware support, Laptop provisioning, Imaging and Desk setups.
Mobile-device set-up and support
For Mobile devices assist Authorized Users with installation, configuration, and troubleshooting
Printer set-up and support
Desktop and laptop image deployment and configuration
Desktop deployments and terminations
sset inventory- updating and reporting hardware equipment and peripherals.
Manage inventory and reporting of all laptops, desktops, and related desktop peripherals to ensure stock levels meet service delivery needs at all times
Transporting equipment between buildings for user deployment and vending machines
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
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DSS Engineer
4 days ago
Santa Clara, United States AppLab Systems Inc Full timeRole - DSS Engineer Location with Zip Code - Santa Clara 95051 (Day 1 Onsite) Mandatory Skills - Windows/Mac/ Linux Provide client support, troubleshoot and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. Resolve incoming trouble tickets. Tickets are...
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Engineer
2 days ago
Santa Clara, United States Cynet Systems Full timeJob Description: Pay Range $55hr - $60hr Requirement: Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent work experience). 5+ years' experience of working in cloud based infrastructure (AWS Preferred) with an emphasis on supporting container lifecycles such as image builds and deployments. Experience with...
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DSS - Santa Clara
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Santa Clara, United States Resource Logistics, Inc. Full timeProvide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you ll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o ...
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Information Security Manager
1 week ago
Santa Clara, United States Compunnel Full timeDescription: Responsibilities: Required: We need a Security technical lead / Manager with the experience in Zscaler, Qualys, Threat Hunting experience. At least 5-8 years of Cyber Security Knowledge with relevant experience in Tools like Qualys, Zscaler, Defender, Firewalls. Needs to have exposure to Security Standards & Regulations like NIST, GDPR, PCI...
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Information Security Manager
1 week ago
Santa Clara, United States JobRialto Full timeDescription: Responsibilities: Required: We need a Security technical lead / Manager with the experience in Zscaler, Qualys, Threat Hunting experience. At least 5-8 years of Cyber Security Knowledge with relevant experience in Tools like Qualys, Zscaler, Defender, Firewalls. Needs to have exposure to Security Standards & Regulations like NIST, GDPR, PCI DSS....
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Sr Staff Product Security Engineer
3 minutes ago
Santa Clara, United States Palo Alto Networks Full timeCompany Description Our MissionAt Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done,...
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Information Security Manager
1 month ago
Santa Clara, United States Pinnacle Group, Inc. Full timeJob Title: Information Security Manager Pay rate: $58 - $60/W2 hourly. Location: Santa Clara, CA – Hybrid (3 days Onsite)Work hours: 8am-5pm PST (Mon-Fri) Required: We need a Security technical lead / Manager with the experience in Zscaler, Qualys, Threat Hunting experience.At least 5-8 years of Cyber Security Knowledge with relevant experience in Tools...
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Information Security Manager
1 month ago
Santa Clara, United States Pinnacle Group, Inc. Full timeJob Title: Information Security Manager Pay rate: $58 - $60/W2 hourly. Location: Santa Clara, CA – Hybrid (3 days Onsite)Work hours: 8am-5pm PST (Mon-Fri) Required: We need a Security technical lead / Manager with the experience in Zscaler, Qualys, Threat Hunting experience.At least 5-8 years of Cyber Security Knowledge with relevant experience in Tools...
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Information Security Manager
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Santa Clara, United States Pinnacle Group, Inc. Full timeJob Title: Information Security Manager Pay rate: $58 - $60/W2 hourly. Location: Santa Clara, CA – Hybrid (3 days Onsite)Work hours: 8am-5pm PST (Mon-Fri) Required: We need a Security technical lead / Manager with the experience in Zscaler, Qualys, Threat Hunting experience.At least 5-8 years of Cyber Security Knowledge with relevant experience in Tools...
