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Server

4 months ago

Seattle, United States Apicii Hospitality Full time

Hatback Bar & Grille is the city's premier year-round dining, brewing and sports entertainment destination. Located in the heart of Seattle's Sodo district, across the street from T-Mobile Park. Hatback is inspired by the rich sports history in the Pacific Northwest and pays tribute to the Seattle Mariners with a nod to one of Seattle's greatest athletes, Ken Griffey Jr. who was famous for wearing a backwards cap.

The menu of elevated American fare hits a homerun with a selection of game day favorites and craveable classics - burgers, pizza, wings and fresh seafood with flavors inspired by the Pacific Northwest.

With 20 TVs throughout the space, Hatback has the best seat in the house to gather and celebrate the rich and diverse sports history in the Pacific Northwest and cheer on your favorite team from soccer and hockey to football and baseball.

Steelheads Alley, featuring Seattle's own Mtier Brewing Company led by Rodney Hines. With a custom brewery, Mtier will offer an exclusive list of signature craft brews. Steelheads Alley honors the 1946 Seattle Steelheads Negro League baseball team and pays homage to barrier breaking athletes throughout our region's history.

Summary: The Server is responsible for delivering exceptional service and ensuring a positive dining experience for guests. This role involves taking orders, serving food and beverages, and maintaining a friendly and efficient service flow.

Responsibilities:

  • Ensure an exceptional dining experience by following the Company's standard of service.
  • Take and relay orders with accuracy and attention to detail.
  • Demonstrate a thorough understanding of the menu, including specials and beverage offerings.
  • Offer recommendations and answer any questions regarding specific menu items.
  • Input orders accurately into the POS system and ensure timely delivery of orders to the guest's table.
  • Set and clear tables in accordance with restaurant standards.
  • Monitor dining area for cleanliness and appearance.
  • Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
  • Communicate effectively with fellow servers and support staff.
  • Promote specials and suggest upgrades to enhance the dining experience.
  • Work cohesively with kitchen staff, management, and fellow staff members and assist during peaks times as needed,
  • Follow all company policies, procedures, and health and safety guidelines.
  • Adhere to alcohol service regulations and age verification.
  • Address guest concerns or issues promptly and professionally.
Must Haves:
  • Previous experience as a server in a restaurant setting.
  • Knowledge of POS
  • Knowledge of basic food safety and health regulations
  • Customer-centric
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand, walk, and carry trays for extended periods.
  • Lift and carry items weighing up to 25 pounds.
  • Ability to work in a high demand and faced paced work environment.
Washington/Seattle Benefits Summary:
  • Eligible to participate in company subsidized medical/dental/vision/life insurance within 30 days following new hire status if full time 30+ hours per week
  • Eligibility to participate in employee funded supplemental benefit programs, i.e., disability, within 30 days following new hire status if full time 30+ hours per week
  • Eligible to participate in 401(k) plan after six months of service and 1000 hours worked. The company will match 50% of employee contribution up to 4% of the employee's annual pay.
  • Eligible for overtime pay if in an hourly/non-exempt position
  • Eligible for Washington/Seattle Paid Sick & Safe Time
  • Eligible for Washington State Paid Family Medical Leave

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.