Member Services Rep Full Time Day

5 months ago

Salt Lake City, United States Planet Fitness Full time
Position: Member Services Rep - Full Time - Day

We are searching for a motivated Member Services Representative to join our team BILINGUAL English/Spanish are encouraged to apply As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Some of your responsibilities will include:

Customer Service/Front Desk Activities:

  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
  • Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
  • Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work alongside an amazing group of talented, dynamic professionals
Want more reasons?
  • Medical, Dental, Vision Insurance
  • PTO - Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits

Note: We participate in E-Verify for all Utah locations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Rep Full Time

    3 weeks ago

    Salt Lake City, United States Planet Fitness Full time

    Benefits: 401(k) Employee discounts Free uniforms Health insurance Paid time off Vision insurance Position: Member Services Rep - Full Time - Afternoon/ Evening We are searching for a motivated Member Services Representative to join our team! As a me Member Services, Member Service, Customer Service, Retail, Instructor, Cleaning

  • Member Services Rep Full Time Mon- Fri

    2 weeks ago

    Salt Lake City, United States Planet Fitness Full time

    Benefits: 401(k) Employee discounts Free uniforms Health insurance Paid time off Vision insurance Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet...

  • Patient Services Rep-Ortho Crystal Lake Full Time Days

    4 weeks ago

    Crystal Lake, United States Northwestern Medicine Full time

    This is a Full Time position at 40 hours per week located at the Crystal Lake clinic. Schedule is four days per week, 10 hour shifts with possible Saturday's from 8 a-12 p, two to three times per year. - - The Patient Services Rep reflects the missio Patient Services, Patient, Customer Service, Healthcare, Medical

  • Member Services Rep

    6 months ago

    Salt Lake City, United States Planet Fitness Full time

    We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer...

  • Customer Service Rep

    1 month ago

    Lake Geneva, United States Master Services, Inc. - Plumbing, Heating, & Cooling Full time

    Join Master Services Plumbing, Heating, Cooling, and Drain Cleaning in Lake Geneva, WI and help us redefine excellent customer service! We're passionate about forming relationships and serving clients, and we're looking for a full-time Customer Service Rep who feels the same. If you enjoy helping others and are eager to gain valuable call center experience,...

  • Fuel Sales Rep

    3 weeks ago

    Salt Lake City, United States Top Stop Convenience Stores Full time

    TITLE: Fuel Sales Rep EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. LOCATION: Legal address POSITION: Fuel Sales Rep ...

  • Customer Service Rep

    1 week ago

    Salt Lake City, United States Packaging Corporation of America Full time

    CUSTOMER SERVICE REP Salt Lake City, UT, USA Req #20756 Thursday, November 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and...

  • Customer Service Rep

    2 weeks ago

    Salt Lake City, United States Packaging Corporation of America Full time

    CUSTOMER SERVICE REP Salt Lake City, UT, USA Req #20756 Thursday, November 7, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and...

  • Guest Services Rep Full

    1 month ago

    Kansas City, United States Extended Stay Full time

    Extended Stay - 8805 Leeds Road [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Member Service Rep Full Time

    6 months ago

    Haltom City, United States Planet Fitness Full time

    Grow with us!     We’re Excel Fitness, a Planet Fitness franchisee group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you...

  • Front Office/Customer Service Rep

    2 months ago

    Salt Lake City, United States BBSI Full time

    Job Title: Front Office/Customer Service Rep Are you a detail-oriented individual with exceptional customer service skills? We are looking for a dynamic Front Office/Customer Service Representative to join the team! Responsibilities: Manage front desk and client-facing duties. Working alongside with Vendors Answer incoming calls and emails, responding to...

  • Sales rep

    2 months ago

    Salt Lake City, United States AppleOne Full time

    Job DescriptionJob DescriptionThis Sales Rep Position Features:• Good Company• Stable• Good Environment• Great Pay $50K plus bonuses and uncapped commissions Immediate need for sales rep seeking good company, stable and good environment. Self motivated, hard working and great attitude will be keys to success in this prestigious, dynamic, high tech...

  • Prior Authorization Rep II

    4 weeks ago

    Salt Lake City, United States University of Utah Full time

    Overview : The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Verifies insurance...

  • Sales and Service Leader

    1 month ago

    Salt Lake City, United States LVMH Full time

    LE POSTE VOTRE PROFIL Sales and Service Leader - Full Time Publie le 09.10.2024 Sephora Retail Rfrence : 257004 Ajouter aux favoris Ouvrir Partager Localisation : Murray, United States Type de contrat : Permanent Job Mode de travail : Full Time Postuler LE POSTE VOTRE PROFIL Le poste Sales and Service Leader - Full Time Votre profil Job ID:...

  • Sales and Service Leader

    4 months ago

    Salt Lake City, United States Sephora Full time

    Job ID: 252404 Store Name/Number: UT-Downtown Salt Lake (0742) Address: 50 South Main Street, Salt Lake City, UT 84101, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping...

  • Access Care Rep ED

    3 weeks ago

    Johnson City, United States United Health Services Full time

    Access Care Rep ED, UHS Wilson Medical CenterUnited Health Services is seeking a Access Care Rep ED to join our WMC Access Care department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.ShiftRotationalHours per week:40Salary range:$17.19 - $24.42 per hour, depending on experience.OverviewThe Access Care Representative...

  • Access Care Rep ED

    3 weeks ago

    Johnson City, United States United Health Services Full time

    Access Care Rep ED, UHS Wilson Medical CenterUnited Health Services is seeking a Access Care Rep ED to join our WMC Access Care department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.ShiftRotationalHours per week:40Salary range:$17.19 - $24.42 per hour, depending on experience.OverviewThe Access Care Representative...

  • Access Care Rep ED

    3 weeks ago

    Johnson City, United States United Health Services Full time

    Access Care Rep ED, UHS Wilson Medical CenterDo not wait to apply after reading this description a high application volume is expected for this opportunity.United Health Services is seeking a Access Care Rep ED to join our WMC Access Care department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.ShiftRotationalHours per...

  • Access Care Rep ED

    3 weeks ago

    Johnson City, United States United Health Services Full time

    Access Care Rep ED, UHS Wilson Medical CenterUnited Health Services is seeking a Access Care Rep ED to join our WMC Access Care department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.ShiftRotationalHours per week:40Salary range:$17.19 - $24.42 per hour, depending on experience.OverviewThe Access Care Representative...

  • Access Care Rep ED

    3 weeks ago

    Johnson City, United States United Health Services Full time

    Access Care Rep ED, UHS Wilson Medical CenterUnited Health Services is seeking a Access Care Rep ED to join our WMC Access Care department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.ShiftRotationalHours per week:40Salary range:$17.19 - $24.42 per hour, depending on experience.OverviewThe Access Care Representative...