Customer Success Manager

2 weeks ago

Bodega Bay, United States Verve Full time

Job Description

Job Description

About Verve Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day, by industry associates to reduce fatigue, mitigate risk of injury and augment performance. We are looking for an experienced and talented individual to drive Verve’s commercialization and go-to-market strategy. In this role, you will be working with a team of highly-talented team members that are leaders in their respective disciplines. If you have a passion for developing and commercializing next-generation wearable systems to protect and empower our workforce, apply You will: Play a crucial role in building strong, lasting relationships with our customers, as well as be responsible for overall customer experience and adoption of Verve’s products and services. You will manage a portfolio of accounts and serve as the point of contact for each. You will ensure that each and every customer and user of our technology is engaged with Verve’s product and services by providing insights and support of program adoption and best practices to key accounts, customer stakeholders, and executive sponsors. You will communicate the progress of monthly/quarterly initiatives to internal and external stakeholders and ensure the highest level of satisfaction while delivering exceptional customer services on a day-to-day-basis. Ultimately supporting sales through renewals and expansion opportunities. If you are passionate about delivering successful customer outcomes and building long-term relationships, this is the role for you. Details: Customer Success Play a crucial role in building and maintaining strong and lasting relationships with end-users and management at our customer sites. Manage overall product adoption. Develop proactive strategies and programs to improve the overall end-user experience and adoption. Excellent interpersonal skills (written and verbal) and ability to build and maintain long-lasting professional relationships Track and monitor all end-user activities to drive adoption, overall product success, and expansion of Verve’s exosuit use. Support Identify, track, and resolve field issues at customer sites Work closely with Sales and Product teams to drive customer and product growth. Requirements: Professional experience in communications, marketing, account management, or customer success with proven operations or technical expertise High level of emotional intelligence and interpersonal skills A strong curiosity to solve challenges, understand customer needs, and find it easy to develop custom solutions or processes to have implemented for resolution. Able to collect, manage, analyze, and present data to drive positive outcomes for customers. Implementing new technologies across external organizations. Staying organized and thriving in a dynamic, ever-changing environment. Calculating, monitoring, managing, and reporting relevant account metrics and health scores for specific clients Creation of customer business review decks/QBRs and ownership of regular meetings with customers to share program health and account metrics, recommending strategies to achieve account targets Unparalleled work ethic and customer-focused attitude At least 4 years of experience in account management, customer success or related job functions. A bachelor’s degree or higher Bilingual skills are a preferred English/Spanish This is a field-based role that requires 75% travel to support the customers in the XXXXX region Centrally located near XXXXX. Additional travel throughout the US and Canada may be required Valid Driver’s License and Passport, along with personal vehicle are required Flexibility to work at various times of the day to support our customer’s shifts. Typical customer working hours range from 5:00 am to 11:00 pm. We offer: Competitive salary and stock options. Generous premium coverage for medical and dental insurance. Unlimited PTO The opportunity to make an immediate impact in a fast-growing start-up and industry. Wear robots at work Hybrid working arrangements Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you do not check every box, but see yourself contributing, please apply.

Powered by JazzHR D15cyiJkHc

#J-18808-Ljbffr

  • Customer Success Manager

    3 weeks ago

    Bodega Bay, United States Verve, Inc. Full time

    Job DescriptionJob DescriptionAbout VerveVerve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day, by industry associates to reduce fatigue, mitigate risk of injury and augment performance.We are...

  • Regional Sales Manager

    3 weeks ago

    Bodega Bay, United States BUILDING CONTROLS & SOLUTIONS Full time

    Job DescriptionJob DescriptionBuilding Controls & Solutions is a leading solutions provider (and value-added Distributor) of Building Automation control products and solutions. We provide products and services to Mechanical, Electrical and Controls Contractors working in the Building Automation markets. We offer a wide array of Building Automation products...

  • Regional Sales Manager

    3 weeks ago

    Bodega Bay, United States BUILDING CONTROLS & SOLUTIONS Full time

    Job DescriptionJob DescriptionBuilding Controls & Solutions is a leading solutions provider (and value-added Distributor) of Building Automation control products and solutions.  We provide products and services to Mechanical, Electrical and Controls Contractors working in the Building Automation markets. We offer a wide array of Building Automation...

  • Oakland/San Jose/San Pablo/Hayward/Santa Cruz

    3 weeks ago

    Bodega Bay, United States Barri Financial Services- DNU Full time

    Job DescriptionJob DescriptionCOMPANY INFORMATION & OUR PURPOSE:DolFinTech comes from the Merger of two great companies in the industry, Barri Financial Group and DolEx Financial Services. We operate in most of the USA. One of our primary objectives is to become the preferred option for our clients to carry out all their financial services. We want to make...

  • Anaplan Sr Consultant

    6 days ago

    Bodega Bay, United States CoolSnail Full time

    Job DescriptionJob DescriptionClient: Palo Alto NetworksWork location: California Bay Area. (Remote Role)Work Visa: Any Work Authorization.Role : C2C / ContractWe are currently looking for a Senior Anaplan Consultant who has a minimum of 8 to 10 years of experience in data modeling and a proven track record of integrating Anaplan with GCP and S4 HANA...

  • Anaplan Sr Consultant

    4 weeks ago

    Bodega Bay, United States CoolSnail Full time

    Job DescriptionJob DescriptionClient: Palo Alto NetworksWork location: California Bay Area. (Remote Role)Work Visa: Any Work Authorization.Role : C2C / ContractWe are currently looking for a Senior Anaplan Consultant who has a minimum of 8 to 10 years of experience in data modeling and a proven track record of integrating Anaplan with GCP and S4 HANA...

  • Regional Sales Director

    4 weeks ago

    Bodega Bay, United States Zenlayer, Inc Full time

    Job DescriptionJob DescriptionSalary: $130-150k Base + CommissionZenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy...

  • Project Engineer

    2 weeks ago

    Bodega Bay, United States Anvil Builders Full time

    Job Description Job Description We are looking for highly competent, driven, team-oriented individuals who enjoy tackling unique and challenging projects. Anvil’s commitment to Safety, Teamwork, Grit, Best-in-Class performance, and Fun is evident throughout every aspect of the company. Founded by a purple heart veteran we continue to support our service...

  • Project Engineer

    2 weeks ago

    Bodega Bay, United States Anvil Builders Inc Full time

    Job DescriptionJob Description We are looking for highly competent, driven, team-oriented individuals who enjoy tackling unique and challenging projects. Anvil’s commitment to Safety, Teamwork, Grit, Best-in-Class performance, and Fun is evident throughout every aspect of the company. Founded by a purple heart veteran we continue to support our service...

  • Senior Technical Recruiter

    3 weeks ago

    Bodega Bay, United States Job MobZ Full time

    Job DescriptionJob DescriptionCompany DescriptionJob Mobz is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can...

  • Director of Talent and HR

    2 weeks ago

    Bodega Bay, United States Envision Education Full time

    Job DescriptionJob DescriptionEnvision Schools seeks an experienced Director of Talent & HR to serve as a key leader in shaping the talent strategy and HR operations of our small public charter school network.Application Deadline: May 13, 2024Who We AreOur mission is to transform the lives of students - especially those who will be the first in their family...

  • Program Coordinator IV

    2 days ago

    Bodega Bay, United States Orangepeople Full time

    Job DescriptionJob DescriptionWe are seeking a highly organized and detail-oriented Program Coordinator to support the execution of projects related to talent planning and job skills analysis. The successful candidate will be responsible for providing operational and administrative support across the team and throughout the project lifecycle, including...

  • Instructional Aide

    4 weeks ago

    Bodega Bay, United States Envision Education Full time

    Job DescriptionJob DescriptionEnvision Education seeks Instructional Aides to provide support for students with learning or behavioral needs in our full-inclusion Special Education program at our 4 Bay Area middle and high schools. Reporting to the Principal, the Instructional Aide will collaborate closely with Special Education and core subject Teachers,...

  • Solution Architect

    13 hours ago

    Bodega Bay, United States TekWissen LLC Full time

    Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Job Title: Solution Architect Location: Cupertino/Bay, CA Duration: Full Time Job Type: Fill Time Work Type: Onsite Role Summary: Overall, 8+ years of experience and 5+ years minimum hands-on experience in...

  • Guest Success Specialist

    1 month ago

    Green Bay, United States Massage Envy Full time

    Overview Where Better Careers Begin! Massage Envy Greenfield: 7985 W Layton Ave, Greenfield, WI 53220 Do you have a passion for helping others? At the Massage Envy Greenfield franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Customer Care Temporary Assignment

    2 weeks ago

    Green Bay, United States ASSOCIATED BANK NA Full time

    JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Provide best in class service as part of...

  • Customer Care Temporary Assignment

    4 days ago

    Green Bay, United States ASSOCIATED BANK NA Full time

    JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Provide best in class service as part of...

  • Shift Manager

    1 week ago

    Green Bay, United States Club Car Wash Full time

    Lead team to success by exemplifying the excellent customer service and the values of Club Car Wash. Train and support team members at varying experience levels. Exceed service expectations and performance standards. Create a positive experience for Shift Manager, Manager, Management, Automotive

  • Customer Support Representative

    1 week ago

    Green Bay, United States WeConnect LLC Full time

    **** ** Customer Support Representative** **Green Bay, Wisconsin Full-time** **Start a new career with HughesNetAmericas #1 choice for satellite internet.** We are looking for full-time Hughes Support Representatives to support Hughes customers, including HughesNet and Install Source. A Hughes Support Representative will be expected to demonstrate skills...

  • Integrative Customer Care Specialist

    9 hours ago

    Green Bay, United States NATURE'S WAY-HEADQUARTERS Full time

    JOB REQUIREMENTS: Integrative Customer Care Specialist Welcome to a better way, an authentic way.Welcome to Nature\'s Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work every day, is quite simple:Help people live healthy lives. When we help people live healthy lives, we...