IT Trainer

2 weeks ago

Raleigh, United States Crescens Full time
Job Title: IT Trainer
Duration: 11 Months
Location: Raleigh, NC (Hybrid)
Note:
  • This is a hybrid work model- the client requires 8 days per month onsite.
  • No travel is required.
  • This is a Monday-Friday, 8-5 position.
Job Description:
Client requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects. The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units.
  • Strong content development and writing skills needed.
  • Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids.
  • Good research skills.
  • Instructional design and technical knowledge needed.
  • This position will support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills. Must be professional.
Client prefers experience with following tools:
  • Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams.
  • Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with:
  • Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
Required Skills:
  • Experience in curriculum design and developing training materials for adult learners
  • Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs-Highly desired
  • Strong content development skills needed.
  • Instructional design and technical knowledge needed
  • Adobe Articulate 360
  • Experience with adult learning practices, principles and procedures in classroom and online presentations-Highly desired
  • This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
  • Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex