Patient Services Rep II-St. Francis Bilingual

2 weeks ago


Wilmington, United States Nemours Children's Health Full time

Job DescriptionNemours is seeking a Bilingual (English/Spanish) PSR to join our primary care team at the St. Francis in Wilmington, DE. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records.ESSENTIAL RESPONSIBILITIES1. Receive patients in a professional and caring manner.2. Gather and update information regarding demographics and insurance in a respectful and confidential fashion.3. Schedule and confirm appointments.4. Obtain authorization and pre-certification.5. Document and follow up on referrals.6. Document and follow up on no-shows and cancelations.7. Answer telephone using proper phone etiquette and direct calls accordingly.8. Maintain content and organization of medical records.9. Register patients, collect payments from patients, post charges according to procedures, provide receipts and appropriately document all financial transactions. This includes cash reconciliation and bank deposit preparation.10. Order clerical and clinical supplies and maintain records.11. Monitor waiting rooms and keep patients informed as to schedule delays.12. Advise families regarding obtaining Medicaid coverage and/or Nemours Financial Assistance for their children.13. Assist with arrangements for transportation14. Assist with patient flow.15. Prepare office communications16. Participate in quality improvement activities17. Filing of patient charts, correspondence and related documentation scan documents into EPIC.18. Maintain inventory of supplies and forms19. Open and sort mail, lab reports and consultation reports. Stamp "received" and distribute for Provider review.ADDITIONAL REQUIREMENTSPERFORMANCE SKILLS1. Accepts feedback2. Asks questions for clarification3. Gives accurate information4. Makes suggestions for improvements5. Is willing to accept change6. Works as a team member7. Uses listening skills8. Manages resources prudently9. Takes direction10. Thinks pro-actively11. Establishes positive rapport with patients and families, uses AIDET12. Reports to duty promptly and utilizes time effectively to provide clerical support13. Utilizes sick and vacation days appropriately14. Participated in conferences/in-services15. Attends staff meetingsPOSITION QUALIFICATIONSBilingual (English/Spanish)*High School diploma or equivalent2 years minimum medical experience*Computer/typing skills required*Clerical experience in a physician's office preferred; EPIC experience preferredAbout UsAs one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve. Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org). To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.



  • Wilmington, Delaware, United States Nemours Children's Health Full time

    Job DescriptionNemours Children's Health is seeking a Bilingual (English/Spanish) Patient Services Representative to join our primary care team at the St. Francis location in Wilmington, DE.Key Responsibilities:Organize and operate office systems related to appointment scheduling, patient intake, and data verification.Provide exceptional patient care and...


  • Wilmington, United States Nemours Children's Health Full time

    Job DescriptionNemours is seeking a Bilingual (English/Spanish) PSR to join our primary care team at the St. Francis in Wilmington, DE. Nemours is seeking a PSR II for our Primary Care Foulk Road, DE location. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge...


  • Wilmington, United States Nemours Children's Health Full time

    Job DescriptionNemours is seeking a Bilingual (English/Spanish) PSR to join our primary care team at the St. Francis in Wilmington, DE. Nemours is seeking a PSR II for our Primary Care Foulk Road, DE location. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge...


  • Wilmington, United States Trinity Health Full time

    Employment Type:Part time. Shift:Rotating Shift. Description:Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for experienced PRN Patient Registration Reps to join our Patient Access team! Shift:Work on an as needed basis Registration, Patient, Per Diem, Patient Access, Healthcare


  • Wilmington, United States Nemours Children\'s Health Full time

    Nemours is seeking an LPN for our St. Francis primary care site in Wilmington, DE. Full-time with hours between 7am-7pm and 4 Saturdays per year.  Nemours is offering a $2500.00 sign on bonus for this role. Bilingual Preferred (English/Spanish) Primary Functions: At the direction and under the supervision of a recognized licensed authority,...


  • Wilmington, United States Nemours Children's Health Full time

    Job DescriptionNemours is seeking a PSR II to join our Nemours Children's Health team in Wilmington, DE.The primary function of the Patient Service Rep II is to provide clerical support to the various clinics. This support will include receptionist functions, scheduling walk-in appointments, confirmation and pre-registration, and statusing clinic...


  • Wilmington, United States Nemours Full time

    The Nemours St Francis Neonatology team is looking for an experienced part time or full time Neonatal Nurse Practitioner to join our team in a Level II NICU with well-baby and delivery room responsibilities. Join our experienced team of Neonatal healthcare providers! Experienced neonatal nurse practitioner applicants will provide front-line care in the...


  • Wilmington, United States Nemours Foundation Full time

    Registered Nurse-Primary care St. FrancisNemours is seeking a RN to join our Primary Care team in Wilmington, DE. Primary Functions: * The Registered Nurse is a clinically competent practitioner of pediatric, family centered nursing care. The nurse provides safe nursing care to the pediatric primary care patients with minimal guidance and bases practice on...


  • wilmington, United States Nemours Foundation Full time

    Registered Nurse-Primary care St. FrancisNemours is seeking a RN to join our Primary Care team in Wilmington, DE. Primary Functions: * The Registered Nurse is a clinically competent practitioner of pediatric, family centered nursing care. The nurse provides safe nursing care to the pediatric primary care patients with minimal guidance and bases practice on...


  • wilmington, United States Nemours Foundation Full time

    Registered Nurse-Primary care St. FrancisNemours is seeking a RN to join our Primary Care team in Wilmington, DE. Primary Functions: * The Registered Nurse is a clinically competent practitioner of pediatric, family centered nursing care. The nurse provides safe nursing care to the pediatric primary care patients with minimal guidance and bases practice on...


  • Wilmington, United States Nemours Children's Health Full time

    Job DescriptionNemours Cardiology in Wilmington, DE is seeking a PSR II to join our team. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records....


  • Wilmington, United States Trinity Health Full time

    Employment Type: Full time Shift: Evening Shift Description: St. Francis Hospital, a member of Trinity Health Mid-Atlantic, is seeking Full Time Housekeepers to join our team! The Housekeeper promotes sanitary conditions, which prevents the spread of infection and odors. Schedule: Full Time Shift(s) available: Evenings *Must be flexible to work...


  • Wilmington, United States Trinity Health Full time

    Employment Type: Full time Shift: Evening Shift Description: St. Francis Hospital, a member of Trinity Health Mid-Atlantic, is seeking Full Time Housekeepers to join our team! The Housekeeper promotes sanitary conditions, which prevents the spread of infection and odors. Schedule: Full Time Shift(s) available: Evenings *Must be flexible to work every other...

  • Customer Service Rep

    4 weeks ago


    Wilmington, United States Manpower Full time

    Our client in Wilmington MA  is seeking a Customer Services Rep to join their team. The ideal candidate will have 1 year call center environment experience. Must be bilingual - (English and Spanish)   Job Title: Customer Services Rep Location: Wilmington MA- IS NOT A REMOTE POSITION  Pay Range: $19 Hourly Shift : 11:30AM-8PM - Sunday - Thursday Shift...

  • Customer Service Rep

    4 weeks ago


    Wilmington, United States Manpower Full time

    Job DescriptionJob DescriptionOur client in Wilmington MA  is seeking a Customer Services Rep to join their team. The ideal candidate will have 1 year call center environment experience. Must be bilingual - (English and Spanish) Job Title: Customer Services RepLocation: Wilmington MA- IS NOT A REMOTE POSITION Pay Range: $19 HourlyShift : 11:30AM-8PM -...

  • Customer Service Rep

    4 weeks ago


    Wilmington, United States Manpower Full time

    Job DescriptionJob DescriptionOur client in Wilmington MA  is seeking a Customer Services Rep to join their team. The ideal candidate will have 1 year call center environment experience. Must be bilingual - (English and Spanish) Job Title: Customer Services RepLocation: Wilmington MA- IS NOT A REMOTE POSITION Pay Range: $19 HourlyShift : 11:30AM-8PM -...


  • Wilmington, United States Trinity Health Full time

    Employment Type:Full time. Shift:Evening Shift. Description:St. Francis Hospital, a member of Trinity Health Mid-Atlantic, is seeking Full Time Housekeepers to join our team! The Housekeeper promotes sanitary conditions, which prevents the spread of Housekeeper, Hospital, Hotel, Healthcare


  • Wilmington, DE, United States Nemours Foundation Full time

    Registered Nurse-Primary care St. FrancisNemours is seeking a RN to join our Primary Care team in Wilmington, DE. Primary Functions: * The Registered Nurse is a clinically competent practitioner of pediatric, family centered nursing care. The nurse provides safe nursing care to the pediatric primary care patients with minimal guidance and bases practice on...


  • Wilmington, DE, United States Nemours Foundation Full time

    Registered Nurse-Primary care St. FrancisNemours is seeking a RN to join our Primary Care team in Wilmington, DE. Primary Functions: * The Registered Nurse is a clinically competent practitioner of pediatric, family centered nursing care. The nurse provides safe nursing care to the pediatric primary care patients with minimal guidance and bases practice on...


  • Wilmington, Delaware, United States Nemours Full time

    Job SummaryThe Nemours St Francis Neonatology team is seeking an experienced Neonatal Nurse Practitioner to join our team in a Level II NICU with well-baby and delivery room responsibilities. This is an excellent opportunity for a skilled Neonatal NP to provide front-line care in the delivery room and level 3 NICU.Key Responsibilities Manages and provides...