Director, Solution Engineering

4 weeks ago

Chicago, United States League Full time

The role:

The Sales Engineering

team is a critical part of League’s growth organization, focused on applying League’s platform capabilities to power new digital consumer experiences in healthcare.

Through collaborating with League’s market development, strategic sales, customer, partner, product & implementation teams, Solutions Engineering partners with the world’s leading healthcare organizations to design new digital business models, products, and experiences. League’s growth organization supports organizations across the Payer, Provider, and Consumer Health markets.

As

Director, Solutions Engineering - Payor , you are a leader in League’s Sales engineering team, with a specific focus on the health plan (payor) market. You take a leadership role in having a deep understanding of the League platform, and are able to connect customer business priorities with League’s technology capabilities - while helping to chart League’s broader strategy for how our platform delivers a better digital health experience for consumers. You are also a people leader to more junior Solution Engineers on the team, helping coach, guide and mentor them in their work and development.

What you will do:

As a

Director, Solutions Engineering,

you are a leader on the pre-sales team at League, partnering with Strategic Account Directors to showcase League’s platform capabilities, understand prospective customers’ business & digital requirements, visualize League’s platform capabilities, and collaborate with customers to align their needs with League’s market-leading capabilities and solutions.

Design Digital Consumer Experiences - you will partner with prospective customers, and their business, product, digital & IT teams to design ‘what’s possible’ in redefiningthe role of digital in delivering healthcare and benefits for millions of consumers

Align Platform Capabilities to Business Value - you will demonstrate a deep knowledge and understanding of League’s platform and technology capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g., business growth, service automation, experience transformation, high engagement care delivery, population health, etc.)

Visualize Best-in-Class Health Experiences - bring to life League’s platform capabilities through presentations, mock-ups, and demonstrations by partnering with League’s product & design teams

Partner for Success - you will work cross-functionally at League with our customer, implementation, product and engineering teams to turn strategy, solutions and requirements into concrete action plans to build, launch & scale our customers’ new digital health experiences

Growth Team Alignment - you will work with Strategic Account Directors on RFP/RFIs, partner contracts and technical evaluation

Manage & coach a team - you will have people management responsibility for more junior solution engineers on the team, helping guide their work and workload, support their development, and provide feedback to help them grow

We are looking for:

7-10+ years Solutions Engineering / Pre-Sales experience

10-15+ years total professional experience

People management experience

Deep healthcare industry experience (with a specific focus on the Payor market) in sales, business development and/or strategy consulting

Experience in leading solution architecture and software demonstrations for healthcare IT, digital health and/or patient engagement solutions

Platform-as-a-service experience preferred

Excellent storytelling and communication skills, including presenting complex solutions, concepts & ideas to executive, technical and/or non-technical audiences

Bachelor equivalent - minimum

Master equivalent - optional

Security-related Responsibilities

Compliance with Information Security Policies

Ensure access management is performed in compliance with the employee's role and responsibilities

Responsibility and accountability for executing League's policies and procedures within the department/ team

Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

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