Personal Lines Customer Service Representative Bilingual Spanish
5 days ago
Overview Join to apply for the Personal Lines Customer Service Representative Bilingual Spanish role at National Association of Professional Allstate Agents, Inc. The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelors Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Compensation $35,000.00 per year Benefits 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Training & development #J-18808-Ljbffr
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Norwalk, United States National Association of Professional Allstate Agents Inc Full timePersonal & Commercial Lines Customer Service Representative Join to apply for the Personal & Commercial Lines Customer Service Representative role at National Association of Professional Allstate Agents, Inc. The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by...
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Norwalk, CT, United States NAPAA Full timeBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Training & development Job Description The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and...
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Norwalk, United States Napaausa Full timeJob Description The Personal Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific...
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Norwalk, United States National Association of Professional Allstate Agents Inc Full timeOverview Personal & Commercial Lines Customer Service Representative Bilingual at National Association of Professional Allstate Agents, Inc. Location: Norwalk, CT. The role focuses on maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily...
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Norwalk, CT, United States National Association of Professional Allstate Agents Inc Full timeOverview Personal & Commercial Lines Customer Service Representative Bilingual at National Association of Professional Allstate Agents, Inc. Location: Norwalk, CT. The role focuses on maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily...
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Norwalk, CT, United States NAPAA Full timeBenefits: Bilingual Spanish Speaking Full Time Part Time 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Description The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible...
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Norwalk, California, United States Sumra Agency Inc - All State Insurance Company Full time $35,000 - $50,000Benefits:Bilingual Spanish Speaking Full Time Part Time 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Description The Personal & Commercial Lines CSR...
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Norwalk, CT, United States NAPAA Full timeBenefits: Bilingual Spanish Speaking Full Time Part Time 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Description The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible...
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Norwalk, United States Napaausa Full time401(k) 401(k) matching Bonus based on performance Health insurance Paid time off Vision insurance Signing bonus Job Description The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns...
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Norwalk, CT, United States NAPAA Full timeBonus based on performance ~ Dental insurance ~ Health insurance ~ Signing bonus ~ Training & development The Personal & Commercial Lines CSR at Sumra Agency Inc - All State Insurance Company is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with...
