Patient Access Advocate

4 months ago

Asheboro, United States Cone Health Full time

Overview:

The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.

Responsibilities:

Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing.
Assists new employees with registration workflows. Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. Adheres to No Surprise Act.
Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes.
Follows practice scheduling guidelines for single or multiple clinics and return, referral and testing appointments Assists new employees with appointment scheduling.
Follows office procedures for incoming calls, messages, voice mail and email and coordinate follow up where needed.
Manages referrals and obtains pre-certification as needed and notifies pre-cert coordinator for follow up.
Creates a positive guest experience through adherence to Steps of Service protocols. Deescalates situations when necessary.
Trains new employees on general clerical support; paperwork, medical records, faxes, scans, filing, typing, etc.
Ensures new patient information is delivered in a timely manner. Mails new patient packets and contact new patients the day before their scheduled appointment. Adheres to no show policy, send letters and document no shows in a timely manner.
Performs other duties as reasonably required or assigned.

Qualifications:

EDUCATION: Required: High School Diploma or equivalent
Preferred: Graduate of a certified medical office training course
EXPERIENCE: Required: 1 Year clerical experience in medical setting. Proficient in EPIC Cadence/Prelude. Customer Service experience in healthcare setting.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:

  • Patient Access Advocate II

    1 month ago

    Asheboro, North Carolina, United States Cone Health Full time

    Job Summary:The Patient Access Advocate II plays a vital role in our front office operations, providing exceptional customer service and expert liaison support for patient and clinic relations. This role focuses on insurance verification, referral management, and orienting new hires to ensure success.Key Responsibilities:Assist patients through the...

  • Patient Care Technician

    6 months ago

    Asheboro, United States Fresenius Medical Care North America Full time

    **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies....

  • Travel Speech Language Pathologist

    2 weeks ago

    asheboro, United States Aya Healthcare Full time

    Aya Education has an immediate opening for the following position: Speech Language Pathologist School in Asheboro, NC. Job DetailsProfession: Therapy/RehabilitationSpecialty: Speech Language Pathologist SchoolPay: $2035/wk - $2192/wkOpenings: 1Requirements: Master’s Degree Communication Sciences and DisordersWhether you want to travel the country or work...

  • Travel Speech Language Pathologist

    2 weeks ago

    Asheboro, United States Aya Healthcare Full time

    Aya Education has an immediate opening for the following position: Speech Language Pathologist School in Asheboro, NC. Job DetailsProfession: Therapy/RehabilitationSpecialty: Speech Language Pathologist SchoolPay: $2035/wk - $2192/wkOpenings: 1Requirements: Master’s Degree Communication Sciences and DisordersWhether you want to travel the country or work...

  • Travel Speech Language Pathologist

    2 months ago

    Asheboro, United States Aya Healthcare Full time

    Aya Education has an immediate opening for the following position: Speech Language Pathologist School in Asheboro, NC.  Job Details Profession: Therapy/Rehabilitation Specialty: Speech Language Pathologist School Pay: $2035/wk - $2192/wk Openings: 1 Requirements: Master’s Degree Communication Sciences and Disorders Whether you want to travel the...

  • Assisted Living

    2 weeks ago

    Asheboro, United States Randolph Hospital Inc Full time

    Full Time Coordinates, implements, and arranges for post-discharge extended care, home health and durable medical equipment for patients in collaboration with Care Managers, patients/families, physicians, caregivers, staff, and community agencies. Consults, collaborates and coordinates plan of care for patients with physicians and providers with a focus on...

  • Registered Nurse

    3 weeks ago

    Asheboro, United States Randolph Hospital Inc Full time

    Full Time 132-C W. Miller St Randolph Medical Associates Days Performs and/or coordinates a variety of patient care duties under appropriate clinical supervision. Thorough knowledge of clinical medicine practice and procedures. Ability to recognize medical needs of patients and their families; ability to educate patients and family members; ability to...

  • Nurse Practitioner

    1 month ago

    Asheboro, North Carolina, United States UnitedHealth Group Full time

    Job Summary: We are seeking a skilled Nurse Practitioner to join our team in Randolph County, NC. As a member of our interdisciplinary team, you will provide high-quality, patient-centered care to our patients in the comfort of their own homes.Key Responsibilities:Conduct comprehensive assessments of patients and develop personalized care plans to meet their...

  • Optometrist (Nova Eye Care) - Asheboro, NC

    1 week ago

    Asheboro, United States VSP Vision Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you're dedicated to helping individuals see their world clearly, and you're looking for a...

  • Optometrist (Nova Eye Care) - Asheboro, NC

    6 days ago

    Asheboro, United States VSP Vision Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you're dedicated to helping individuals see their world clearly, and you're looking for a...

  • Optometrist (Nova Eye Care) - Asheboro, NC

    1 month ago

    Asheboro, United States VSP Vision Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you're dedicated to helping individuals see their world clearly, and you're looking for a...

  • Optometrist (Nova Eye Care) - Asheboro, NC

    5 days ago

    Asheboro, United States VSP Global Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you're dedicated to helping individuals see their world clearly, and you're looking for a...

  • Optometrist

    1 week ago

    Asheboro, United States VSP Vision Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you‘re dedicated to helping individuals see their world clearly, and you‘re looking...

  • Optometrist

    2 weeks ago

    Asheboro, United States VSP Vision Full time

    Are you a new graduate looking to take your first step in a fulfilling career as an Associate Optometrist? Now is your chance! At Nova Eye Care the team of dynamic professionals embrace their mission to provide the highest quality eye care to each and every patient. If you‘re dedicated to helping individuals see their world clearly, and you‘re looking...

  • Hematology Physician

    4 weeks ago

    Asheboro, United States Aya Locums Full time

    Aya Locums has an immediate opening for a Physician specialization in Hematology Job Details: Practice Setting: Hospital • EMR/Charting Software: EPIC • Vaccines Mandatory? • Avg. Daily Census: 15-20 patients per day, 2 to 3 new patients per day • Patient Age Group: 18 + Up Requirements: • Board Certifications Req d/Preferred: Hem/Onc •...

  • Nurse Practitioner or Physician Assistant

    3 months ago

    Asheboro, United States NC Elder Care Full time

    *The Nurse Practitioner with NC Elder Care will provide primary care to patients in various long term care settings and collaborate with facility staff to deliver high quality care on site. Fostering relationships with the facility staff and primary care/specialty providers in the community, providing educating, and demonstrating clinical leadership are some...

  • Nurse Practitioner or Physician Assistant

    4 weeks ago

    Asheboro, United States NC Elder Care Full time

    *The Nurse Practitioner with NC Elder Care will provide primary care to patients in various long term care settings and collaborate with facility staff to deliver high quality care on site. Fostering relationships with the facility staff and primary care/specialty providers in the community, providing educating, and demonstrating clinical leadership are some...

  • Locum Physician

    2 weeks ago

    Asheboro, United States Aya Locums Full time

    Aya Locums has an immediate opening for a locum Hematology/Oncology job in Asheboro, NC paying $3800/day- $4000/day. Job Details: Position: Physician Specialty: Hematology/Oncology Start Date: 01-20-25 Length: 26 weeks Schedule and Coverage: Shift Coverage: Scheduled + On Call required Shift Schedule: Standard 5, 8-Hour 08:00- 17:00 About the...

  • Travel MD

    4 weeks ago

    Asheboro, United States Endevis LLC Full time

    Job.com Healthcare is seeking a Radiology Physician for weeks for immediate opening in Asheboro , NC. Looking for candidates with 1 year Radiology experience. Fortus Healthcare Resources and QCI Healthcare are now stronger together as Job.com Healthcare. Job.com Healthcare believes in an environment where you feel included, valued, and respected. We have...

  • Travel MD

    3 weeks ago

    Asheboro, United States Endevis LLC Full time

    Job.com Healthcare is seeking a Physician Physician for weeks for immediate opening in Asheboro , NC. Looking for candidates with 1 year Physician experience. Fortus Healthcare Resources and QCI Healthcare are now stronger together as Job.com Healthcare. Job.com Healthcare believes in an environment where you feel included, valued, and respected. We have...