customer service

3 months ago

Johnstown, United States Michaels Stores Full time

customer service page is loaded **customer service**

**customer service**

locationsJohnstown-420 Town Centre Dr time typePart time posted onPosted Today job requisition idR00123889 Store - JOHNSTOWN, PA**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

**To review a comprehensive list of benefits, please visit**

**CT and CO only -To review pay ranges for the position you are applying for, please visit**

Help customers shop our store and be able to find what theyre looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.**Major Activities**

* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

* Provide a fast and friendly check out experience; execute cash handling to standards

* Engage customers on benefits of Rewards program and complete enrollments

* Educate customer on Voice of Customer (VOC) survey

* Merchandise recovery and maintenance

* Support the merchandise return / go back process and general store recovery

* Acknowledge customers, help locate product and provide solutions

* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

* Support shrink and safety programs

* Assist with Omni channel processes

* execute a well merchandised and in stock store

* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others

* help customers shop and find what they are looking for

* Cross trained in Custom Framing selling and production

**Other duties as assigned**

**Preferred Type of experience the job requires**

* Retail and/or customer service experience preferred

**Physical Requirements**

* Ability to remain standing for long periods of time

* Ability to move throughout the store

* Regular bending, lifting, carrying, reaching and stretching

* Lifting heavy boxes and accessing high shelves by ladder or similar equipment

* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

  • Customer Service

    7 days ago

    Johnstown, United States Scheels Full time

    Scheels - 4755 Ronald Reagan Blvd. [Retail Associate / Team Member] As a Customer Service Associate at Scheels, you'll: Respond promptly to customer needs requests for service assistance; Provide customer service, greet and acknowledge each customer, and be knowledgeable of store products and policies; Maintain orderly appearance of customer service and...

  • Customer Service

    1 month ago

    Johnstown, United States Scheels Full time

    Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering...

  • Customer Service Representative

    5 days ago

    Johnstown, Colorado, United States Scheels Full time

    About the RoleScheels is seeking a Customer Service Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, responding to customer needs, and maintaining a positive store environment.Key ResponsibilitiesRespond promptly to customer requests for service assistanceProvide customer...

  • Customer Service Representative

    4 weeks ago

    Johnstown, Colorado, United States Scheels Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service team at Scheels. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Associate

    5 days ago

    Johnstown, Pennsylvania, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you will play a key role in ensuring that our customers receive the best possible experience.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and resolving issues...

  • Customer Service Representative

    4 weeks ago

    Johnstown, Pennsylvania, United States ASM Global Full time

    Customer Service RepresentativeAt ASM Global, we're committed to delivering exceptional experiences for our customers. As a Customer Service Representative, you'll play a vital role in ensuring our guests have an unforgettable time.Key Responsibilities:Assist customers in resolving inquiries and complaints in a professional and courteous manner.Provide...

  • Customer Service Representative

    2 weeks ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleThis is an exciting opportunity to join our team as a Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring that every customer leaves the store...

  • Customer Service Representative

    4 days ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service to ensure customer...

  • Customer Service Representative

    2 weeks ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    3 weeks ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 days ago

    Johnstown, New York, United States The Sherwin-Williams Company Full time

    Customer Service RepresentativeThis role is crucial to the success of our retail stores. As a Customer Service Representative, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction. You will also be responsible for maintaining high-quality standards, staying up-to-date with product features, and...

  • Customer Service Representative

    2 weeks ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Advocate

    5 days ago

    Johnstown, Pennsylvania, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Provide exceptional customer service to policyholders, addressing their inquiries, complaints, and policy changes in a timely and professional manner. * Offer accurate and...

  • Customer Service Representative

    4 weeks ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleThis is an exciting opportunity to join our team as a Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring that every customer leaves the store...

  • Customer Service Representative

    1 month ago

    Johnstown, Pennsylvania, United States Michaels Stores Full time

    {"title": "Customer Service Representative", "description": "At Michaels Stores, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping customers find what they need and providing top-notch service.Key Responsibilities:Provide fast and friendly check-out experiencesEngage...

  • Customer Service Representative

    4 weeks ago

    Johnstown, Pennsylvania, United States Zenith Innovations Full time

    Customer Service Representative Opportunity in Banking SectorYoungCapital is a leading recruiting company that connects candidates with suitable companies. Our experienced recruiters are always available to support you during the application process and throughout our collaboration.Start your career as a Customer Service Representative (m/f/d) at a renowned...

  • Customer Service Representative

    1 day ago

    Johnstown, Colorado, United States TravelCenters of America Full time

    Customer Service RepresentativeAt TravelCenters of America, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing quality service to each guest in a courteous and efficient manner while always displaying a pleasant and enthusiastic attitude. You will process guest...

  • Customer Service Specialist

    1 week ago

    Johnstown, New York, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and assisting customers in person and over the phone by...

  • Customer Service Representative

    1 month ago

    Johnstown, Pennsylvania, United States Nexus Dynamics Full time

    About the Role: We are seeking a highly skilled Customer Service Representative to join our team at Nexus Dynamics. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers and retailers. Your Key Responsibilities: Respond to customer and retailer inquiries in a timely and...

  • Customer Service Representative

    3 weeks ago

    Johnstown, Pennsylvania, United States Michelle Octavio - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Michelle Octavio - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesManage customer inquiries and resolve...