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Director of Asset Services
2 months ago
Range Commercial Partners was founded by seasoned experts in sales, leasing, property management, and development, who united around common goals and principles. Independently owned, we operate with open minds, no geographic constraints, and unwavering commitment to success for our clients and our firm. Driven, generous, and mindful of balance, we're forming teams that are built to make a difference
What you will be doing:
- Organize and oversee the daily operations of Property Management teams in all aspects of management for a portfolio of commercial office, industrial, or retail properties, while also managing own portfolio in Hampton Roads, VA.
- Works as a part of the Asset Services Leadership team to develop and deliver departmental goals, objectives, and systems.
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Provide mentorship and constructive feedback to teams.
- Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
- Ensures periodic regular property inspection. Recommends and/or approves alterations, maintenance and reconditioning as necessary.
- Coordinates tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.
- Acts as primary contact with property owners to ensure that objectives are being met. Prepares and delivers timely, accurate and complete reports.
- Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.
- Collects rent and pays expenses in compliance with lease terms. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
- Reviews and reconciles tenant rent and Common Area Maintenance (CAM) recovery charges.
- Supports all property sales by overseeing the due diligence process and monitoring the activity of outside brokers.
- Develops business relationships through membership and participation in professional, industry/trade and civic organizations.
- Requires on-site presence at property location(s).
- Ability to collaborate with team members and communicate with diverse populations is essential.
- Performs other duties as assigned.
- Bachelor's degree (BA/BS) from four-year college or university and a minimum of four to six years of related experience and/or training.
- CPM or RPA professional designation.
- Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
- Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
- Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
- Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines.
- Intermediate to advanced skills with Microsoft Office Suite.
- Valid Driver's license.
- Embrace the Range Commercial Partners values:
- Service
- Excellence
- Respect
- Versatility
- Integrity
- Curiosity
- Efficiency
- Health coverage for you and your family through medical, dental and vision plans.
- Financial protection through disability, life, and accidental death and dismemberment.
- A 401(k) plan in which the company matches dollar for dollar on a generous % you contribute.
- A generous paid time off program in which the benefits increase along with your tenure with the company.
- Bring your dog to work days.
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