Housekeeping House Attendant

4 weeks ago

Denver, United States Sonesta International Hotels Full time

Job Description SummaryThe Housekeeping House Attendant sets the tone for Sonesta's mission by always going above and beyond for our guests. The role's primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments.The ideal candidate has a passion for hospitality and providing exceptional guest service.Job DescriptionPosition Title: Housekeeping House AttendantLocation: Denver Sonesta DowntownDepartment: HousekeepingReports To: Housekeeping ManagerType: Non-Exempt (Hourly)Pay Range: $18.50 to $19.00 per hourApplication Deadline: This job posting will be closed on April 12th, 2024Job DescriptionPrinciple duties and responsibilities (Essential Functions) include:Clean and maintain assigned areas according to established Sonesta standards and procedures including; dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.Deliver clean linen and collect dirty linen from assigned areas.Prepare and deliver roll-a-way beds.Receive and store housekeeping supply inventory.Maintain cleanliness and organization of linen rooms and storage closets.Respond to and fulfill guest requests.Provide support and assistance to Room Attendants.Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.Deal with reasonable complaints/requests with professionalism and patience.Handle all lost and found items according to established procedures.Display professional appearance and demeanor at all times.Adhere to all housekeeping procedures and company policies.Attend departmental pre-shift and mandatory meetings.Perform other duties as requested by management.Qualifications and SkillsAttentive, friendly, helpful and courteous to all guests, managers and fellow employees.Excellent organizational skills and attention to detail.Prioritization and time management skills.Able to work quickly without compromising quality.Ability to work with little supervision and maintain a high level of performance.Ensure overall guest satisfaction.Work Environment•Guest rooms, hotel corridors, and supply rooms with potential for guest facing contact.•Must be able work in a fast-paced environment.Physical DemandsMust be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceHousekeeping experience in hotels preferred.Additional Job DescriptionPay $18.50 to $19.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.Application Deadline: This job posting will be closed on April 12th, 2024BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long-Term Disability InsuranceVarious Employee Perks and DiscountsGo Beyond @SonestaHotelsWHO WE AREWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.Additional Job Information/Anticipated Pay RangePay $18.50 to $19.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.Application Deadline: This job posting will be closed on April 12th, 2024BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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