Night Audit/Front Desk Agent- Fairfield Inn, South Charleston WV

2 months ago


South Charleston, United States Remington Full time
Job Description

What you will be doing

  • Perform all daily audit functions for front office and each outlet of the hotel.
  • Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
  • Complete back-up of front office computer system and night audit program daily (if applicable).
  • Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
  • Understand, know and follow management company's accounting and credit policies and procedures.
  • Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
Location Description

402 2nd Avenue SW, Charleston, West Virginia 25303

When staying at the Charleston West Virginia Fairfield by Marriott, enjoy our free Wi-fi so you can stay connected anywhere in the hotel. Spread out in our vibrant lobby with spaces to gather, relax and work while allowing for proper social distance. Jump-start each day with our free breakfast. You will always find the courteous service you deserve plus all the little things you expect from Fairfield Inn Suites during your stay.

Requirements

What we are looking for
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests


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