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Treatment Coordinator

3 months ago

Wilmington, United States Kids Dental Brands Full time

Treatment Coordinator - WILMINGTON ORTHODONTICS** Competitive Hourly Rate Plus Monthly Bonuses **Whether you're currently a front office receptionist, administrative assistant, or customer service expert looking to join a compassionate, authentic, and team-oriented dental family - we have the career for youWILMINGTON ORTHODONTICS is offering a full-time opportunity as a Treatment Coordinator at our WILMINGTON office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.JOB TYPE: Full-timeSCHEDULE: MONDAY-FRIDAYPAY: Starting at $16.00 and upMONTHLY BONUS: Treatment Coordinators will be eligible for monthly bonusesEXPERIENCE: 1+ years in front office reception/patient coordinatorBENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employeesSUMMARY OF ESSENTIAL JOB FUNCTIONS: Coordinate and schedule appointments for patients Conduct initial consultations with patients to discuss dental procedures, treatments, and associated costs to patients, ensuring they have a clear understanding of their recommended treatment plans Act as liaison between Dentist and patient Provide exceptional customer service, addressing patient inquiries, concerns, and follow-up communications promptly and professionally. Discuss financial options, insurance coverage, and credit options that may be offered Routinely follow up with patients throughout the course of treatment Update patient education materials and maintain a professional reception area Maintain and update patient information in the data system in compliance with privacy and security regulationsJoin our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment