Director of Student Services and Retention

3 weeks ago


Burlington, United States The University of Vermont Full time

Director of Student Services and Retention

Diversity Statement

The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are required to include in their cover letter information about how they will further this goal.

Posting Summary

Develop, implement, and assess comprehensive undergraduate student affairs functions for the College of Education and Social Services ( CESS ) in support of college and university academic and enrollment management goals. Provide strategic program development to ensure a high-impact, high-quality student experience. Lead the development and implementation of processes, procedures, and policies that impact enrollment management, academic advising, and the student experience, including the CESS First-time, First-Year ( FTFY ) student professional advising model. Advise and collaborate on key success points that include FTFY to sophomore year retention, four- and six-year graduation rates, and transfer student matriculation. Lead tiered model of support and provision of supplemental support services for students in need. Supervise the daily operations, staff, and interns located in the Office of Student Services. Coordinate major events and pathway programs in CESS and represent the college at university events related to student recruitment, success, and retention.

This position is part of a new team in the College of Education and Social Services which integrates diversity, equity, inclusion, and justice ( DEIJ ) initiatives alongside undergraduate student services and retention. This position will report to the Assistant Dean for Strategic Initiatives, Diversity, and Engagement.

Critical to all of the objectives listed above will be foregrounding a DEIJ lens and approach to the work of the CESS Office of Student Services.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor's degree in Education, Social Services or related fields and five to six years experience in student services. Effective management skills and supervisory experience required, as well as organizational, interpersonal, public presentation and communication skills. Proficiency with MS Word, Excel, and report writing required. Demonstrated ability to prioritize and organize multiple tasks to meet deadlines and success working effectively and collaboratively in a team environment required.

Desirable Qualifications

Experience working with diverse populations, planning, developing, and implementing student-centered programs, services, high-impact educational practices, and strategies that promote academic degree progression. Knowledge and experience with well-being initiatives, holistic and academic advising and/or student development standards and practices required.

Anticipated Pay Range

Other Information

For more detailed information about us, visit the College of Education and Social Services' website, www.uvm.edu/cessThe College of Education and Social Services ( CESS ) strives to promote a more humane and just society, maximizing human potential and the quality of life for all individuals, families and communities.

Special Conditions

External candidates must complete a 4-month probationary period, A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), A probationary period may be required for current UVM employees, Background Check required for this position



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